fastblue7 Posted October 23, 2017 Share Posted October 23, 2017 I have several orbx products I purchased from flight sim store; they will not install from my account here at orbx Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 24, 2017 Share Posted October 24, 2017 Hi, welcome to the forums If you have completed the first part of the process on the OrbxDirect website and you are not receiving the Flightsimstore license transfer email, please go here https://www.flightsimstore.com/orbx-datashare.php and sign into you FSS account and approve the transfer of your products to your Orbx Direct account. Cheers Doug Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 24, 2017 Share Posted October 24, 2017 Hi Gary I have received your PM thanks, please explain in more detail what is not working.....do your products show up in FTX Central 3? Cheers Doug Link to comment Share on other sites More sharing options...
fastblue7 Posted October 24, 2017 Author Share Posted October 24, 2017 yes and they download for about half way than says there is a error and has to shut down the program Link to comment Share on other sites More sharing options...
fastblue7 Posted October 24, 2017 Author Share Posted October 24, 2017 I had them installed till a lightning strike on my home killed my computer now I can not get them installed again Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 24, 2017 Share Posted October 24, 2017 Please try this, Your simulator and all other programs need to be closed first, make sure your antivirus is not blocking it and your UAC is turned off, then try the below procedure. Also be sure to have HD free space (temp folder on C:\) that is at least two times the .zip file size so the product can download and extract itself. Go to FTX Central 3 Settings. Uncheck the “Use multiple threads for downloads”. Click on the “Clear Temp” Button. Click on “Save”. Restart FTXC3, and try again. Alternatively, you can also use a download manager (to help avoid corrupt downloads) such as IDM ( here is a good free download manager https://www.freedownloadmanager.org/ ) and do a manual download from your Orbx Direct account web page (this is where a download manager works great) and click on the account button top of page, then find and click on the product info, and in the bottom line small print there is a manual download option, down load it and save it in a named folder, then open FTXC3 and select it, and click on the orange "installation options" and select "Install from my manually downloaded .zip". as per the below links. http://www.orbxsystems.com/forum/topic/127395-manual-download-of-products/ http://www.orbxsystems.com/forum/topic/125435-how-to-install-from-an-orbx-direct-downloaded-zip-file/ Cheers Doug Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 24, 2017 Share Posted October 24, 2017 Hi Gary Please post the error log as per the the below topic. Link to comment Share on other sites More sharing options...
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