Moheng Posted September 3, 2017 Share Posted September 3, 2017 As recommended by the software, I upload the screenshot here. Thank you in advance. order number: FSS0427241 transaction id: 582e43461fd01 the Screenshot Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted September 4, 2017 Share Posted September 4, 2017 Hi, welcome to the forums, Which product are you trying to download? Thanks Doug Link to comment Share on other sites More sharing options...
Moheng Posted September 4, 2017 Author Share Posted September 4, 2017 3 hours ago, Doug Sawatzky said: Hi, welcome to the forums, Which product are you trying to download? Thanks Doug FTX Global Base. All other products are fine. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted September 4, 2017 Share Posted September 4, 2017 Ok, Thanks Please try this, Go to FTX Central 3 Settings. Uncheck the “Use multiple threads for downloads”. Click on the “Clear Temp” Button. Click on “Save”. Restart FTXC3, and try again. Alternatively, you can also use a download manager such as IDM and do a manual download from your Orbx Direct account web page (this is where a download manager works great) and click on the account button top of page, then find and click on the product info, and in the bottom line small print there is a manual download option, down load it and save it in a named folder, then open FTXC3 and select it, and click on the orange "installation options" and select "Install from my manually downloaded .zip". as per the below links. http://www.orbxsystems.com/forum/topic/127395-manual-download-of-products/http://www.orbxsystems.com/forum/topic/125435-how-to-install-from-an-orbx-direct-downloaded-zip-file/ Cheers Doug Link to comment Share on other sites More sharing options...
Moheng Posted September 13, 2017 Author Share Posted September 13, 2017 Thank you for your reply, but it doesn't work unfortuanatelly. I probably just need to re downloaded the whole file again.. By the way, what anti virus software do you recommend? I am currently using norton, which is quite problematic with the Prepar3d, such as the FTX Central. Even though you temperialy deactivate it or exclude the file from the block list, it sometimes can delete again after you upgrade your flight sim file.. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted September 13, 2017 Share Posted September 13, 2017 Hi Yes Norton does not seem to be very flight simulator friendly at the best of times, I use payware Malwarebytes along side the default Windows Defender and have never had any issues, Cheers Doug Link to comment Share on other sites More sharing options...
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