Eagle Spirit Posted June 16, 2017 Share Posted June 16, 2017 I downloaded PNW 8 and it said I needed 5, so I downloaded 5 and tried to install it. I got a message "you don't have a license for this product in your Orbx account" Also "no compatible simulators found" (have FSX Gold) These CD's were not purchased from the FSS, (PC Aviator / USA) so I can't transfer a "license from FSS". I have C. Rockies, N. Rockies, Pac. Fjords, Pac. NW and S. Alaska, and numerous airports, all CD purchases. Seems unreasonably hard to update CD purchases. One of many reasons I stopped purchasing more Orbx products, also the fact that no more CD purchases and PayPal can no longer be used. Ya'll have some nice scenery (regions / airports), however, to many issues, especially for CD customers. You kinda left us hanging! Regards, Eagle Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 16, 2017 Share Posted June 16, 2017 Hello, You can install all your DVD (or CD) products as you have always been able to. You will find all the updates you need here. Link to comment Share on other sites More sharing options...
Eagle Spirit Posted June 16, 2017 Author Share Posted June 16, 2017 Yes Nick. Thats exactly what I did. I reinstalled from the CD's, then today tried an update for PNW (as an experiment, lol) and got the result I described. Is there a way to reinstall my original "Central"? Eagle Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 16, 2017 Share Posted June 16, 2017 The updates that you find on the "Updates from old website Support page/DVD customers" page have nothing to do with FTX Central and nothing to do with Orbx Direct. You should download them, extract them and run them as an administrator. You cannot do this correctly and see any messages such as "you don't have a license for this product in your Orbx account". Link to comment Share on other sites More sharing options...
Eagle Spirit Posted June 16, 2017 Author Share Posted June 16, 2017 they were "downloaded", "extracted" and "opened as administrator" when it would display with a right click." "you don't have a license for this product in your Orbx account". Is exactly what shows. Now as I view, the update notice for PNW is no longer displayed. A bugged delay perhaps? Link to comment Share on other sites More sharing options...
Eagle Spirit Posted June 16, 2017 Author Share Posted June 16, 2017 Just tried the southern Alaska update, and my screen shows red "No Compatible Simulators Found", lol Been flying FTX forever TY Nick, much appreciated, but a total waste of my time! Regards, Eagle Link to comment Share on other sites More sharing options...
Nick Cooper Posted June 16, 2017 Share Posted June 16, 2017 The PNW SP5 installer. If you are lacking the registry entry, you can use the FSX Registry Utility from this page to reinstate it. If you feel more comfortable with FTX central v2, here is how to revert to it. 1. Delete C:\Users\Your name\AppData\Local\Orbx and C:\Users\Your name\AppData\Local\Temp\Orbx. Please note that the AppData folder is hidden by default in the Windows File Explorer. If you cannot see it, please go to your Windows File Explorer view options and check "Show hidden files, folders and drives". While you are there, the "Hide extensions for known file types" box should also be unchecked. This makes finding and identifying files much easier. 2. Install FTX Central version 2 from this download link Link to comment Share on other sites More sharing options...
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