Chief NWA Posted March 22, 2008 Share Posted March 22, 2008 I just purchased FTX from Flightsimstore like four hours ago and i have yet to recieve a validation email. Will i have it by saturday because i am very anxious to play with this outstanding scenery. Thank-you, MATT ps my order # is in my signiture. Link to comment Share on other sites More sharing options...
Matthew Webb Posted March 22, 2008 Share Posted March 22, 2008 Hi Matt, Before a staff member comes in to give a proper answer, have you tried logging into you account on FlightsimStore? Look up your order and you might find everything you need to validate within you order details. Cheers, Matt. Link to comment Share on other sites More sharing options...
Chief NWA Posted March 22, 2008 Author Share Posted March 22, 2008 Ive tried that and it still says "pending" Link to comment Share on other sites More sharing options...
Geoffman Posted March 22, 2008 Share Posted March 22, 2008 Matt, how did you pay? If it was paypal/direct deposit, it's gonna be a couple of days. If it was a credit card (not processed through paypal) you should be looking pretty good, unless you ordered the cd/dvd, it can then take a couple of days too. You could always use the contact us feature at the flightsim store, but being Easter I don't know how much luck you will have. Link to comment Share on other sites More sharing options...
Chief NWA Posted March 22, 2008 Author Share Posted March 22, 2008 it was payed for by a debit card. when i sign into the bank account it shows the money transaction has been done. heres what i see in my account in flightsimstore Order #4660 (Pending) Order Date: Saturday 22 March, 2008 and NOTE: Downloads are not available until payment has been confirmed and it was in red too. Link to comment Share on other sites More sharing options...
John Venema Posted March 22, 2008 Share Posted March 22, 2008 Hi Matt, I have forwarded a link to this post to the guys over at FSS, they'll get onto it asap. Apologies for the delay. Link to comment Share on other sites More sharing options...
Chief NWA Posted March 22, 2008 Author Share Posted March 22, 2008 Thank-You I will post when i get it installed after it is validated. Link to comment Share on other sites More sharing options...
Chief NWA Posted March 22, 2008 Author Share Posted March 22, 2008 Look, im sorry but isnt this suppose to be an instant download. It has been almost 24 hours since it was purchased and i havent even gotten it installed yet. I dont know if it is you guys or if it flightsimstore. This thing is still pending. Link to comment Share on other sites More sharing options...
Jay Kae Posted March 23, 2008 Share Posted March 23, 2008 It is the flightsimstore side of things, Adrian might be away due to Easter commitments. All I can do is apologise at the moment and see if I can contact Adrian for you Link to comment Share on other sites More sharing options...
Jay Kae Posted March 23, 2008 Share Posted March 23, 2008 Tried to ring him, no answer, so I sent him an SMS, that is all I can do for you at the moment, sorry mate Link to comment Share on other sites More sharing options...
Chief NWA Posted March 23, 2008 Author Share Posted March 23, 2008 Sorry about me being so impatient. I guess i will have to wait until Monday or something. Thank you for contacting him. Link to comment Share on other sites More sharing options...
Jay Kae Posted March 23, 2008 Share Posted March 23, 2008 It has been a couple of hours and he has not reacted to my SMS so it looks like you might have to wait a bit longer, once again apologies for this, it is always difficult during holidays when something like this happens I do understand your frustration Link to comment Share on other sites More sharing options...
Adrian Lehmann (FSS) Posted March 24, 2008 Share Posted March 24, 2008 Hi Chief, I do sincerely apologise for the delay. As was suggested by Jay I was away for the easter break. Went up to my parents farm with the kids for the extended weekend. A very nice little remote place in the middle of nowhere. I did take my laptop up there with me but as luck would have it the phone lines were down so I had absolutely no internet access the whole time.... kind of felt like I was missing a leg or something. In any case I have now (11:30pm) processed your order and you should have your registration info and download links activated. Once again, I am very sorry for the delay. Link to comment Share on other sites More sharing options...
Chief NWA Posted March 24, 2008 Author Share Posted March 24, 2008 THANK-YOU so much!! Link to comment Share on other sites More sharing options...
Heiko Glatthorn Posted March 24, 2008 Share Posted March 24, 2008 Now hammer that V button Matt ! Link to comment Share on other sites More sharing options...
Chief NWA Posted March 24, 2008 Author Share Posted March 24, 2008 dont worry i plan on it!!!! Link to comment Share on other sites More sharing options...
John Venema Posted March 24, 2008 Share Posted March 24, 2008 Matt, thanks so much for your patience and understanding. I know you must have been itching to get FTX up and running and we appreciate you staying cool and understanding the situation at the store. We hope you have many enjoyable hours with FTX! Link to comment Share on other sites More sharing options...
Chief NWA Posted March 24, 2008 Author Share Posted March 24, 2008 Matt, thanks so much for your patience and understanding. I know you must have been itching to get FTX up and running and we appreciate you staying cool and understanding the situation at the store. We hope you have many enjoyable hours with FTX! yep I will. but now i have to wait until tomorrow to play with it since i am not around my gaming computer. ill post some screenshots here and on FSW probably tomorrow!! Link to comment Share on other sites More sharing options...
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