john548 Posted June 4, 2017 Share Posted June 4, 2017 hello Orbx Have installed P3Dv4 and all my Orbx products that are available with no problems. On setting up a flight and choosing the Pacific Fjords area ( Bella Coola) the sim stops loading at about the 26% mark with the normal Windows message and resets to desktop. If I disable Orbx!OpenLc_NAmerica1 & 2 in the scenery library this doesn't happen. Same thing happens with New Zealand North and South products but I have to disable both of these to be able to fly in that area. On further investigation I found out that error is 'faulting module g2d.dll' in all cases. Any help would be appreciated. Thanks john548 Link to comment Share on other sites More sharing options...
Richard Lincoln Posted June 5, 2017 Share Posted June 5, 2017 Hi, Please attach the error log report if it is FTXCV3 is Generating one. FYI, it is most likely a Driver Update you need .g2d.ll is a common Windows issue with Drivers. Link to comment Share on other sites More sharing options...
john548 Posted June 5, 2017 Author Share Posted June 5, 2017 hi Richard, Thx for your reply. There is no FTX Central error log so as you say it must be a driver. I have updated my graphics driver and any other that needed updates and now both New Zealand islands are now working as they should be. But the NA regions particulary FTX PNW and PFJ still crash as per report below. Disabling ORBX!OPENLC_NAMERICA1 and 2 cures the problem. I am confused as to why this g2d.dll error is not affecting all the other regions especially if its a driver causing it ?? and not just a few. As the NA regions are working ok with the 'full fat' regions enabled I will leave it at that and maybe a future update will cure it. Cheers john548 Faulting Application Path: F:\Prepar3Dv4\Prepar3D.exe Problem signature Problem Event Name: APPCRASH Application Name: Prepar3D.exe Application Version: 4.0.23.21468 Application Timestamp: 59279be2 Fault Module Name: g2d.dll Fault Module Version: 4.0.23.21468 Fault Module Timestamp: 59279ca2 Exception Code: c0000005 Exception Offset: 000000000010b9f3 OS Version: 10.0.15063.2.0.0.256.48 Locale ID: 2057 Additional Information 1: 169a Additional Information 2: 169a50ed5aea4f61faf4672637751bc1 Additional Information 3: e185 Additional Information 4: e1855c080067c57fafed5c8f0a50c1a5 Extra information about the problem Bucket ID: e6bfd36b3ac4e0536b0002483969e69a (120770809323) Link to comment Share on other sites More sharing options...
Richard Lincoln Posted June 5, 2017 Share Posted June 5, 2017 Hi John548, I will take another look today and report back. Link to comment Share on other sites More sharing options...
john548 Posted June 5, 2017 Author Share Posted June 5, 2017 edit North California has got the same problem. Will test all the regions in NA. Thx Link to comment Share on other sites More sharing options...
Richard Lincoln Posted June 6, 2017 Share Posted June 6, 2017 Hi, Looking further into the Fault Module Name: g2d.dll Although it is attributed largely to Driver Updates, I missed this F:\Prepar3Dv4\Prepar3D.exe You will need to either contact LM or Reinstall P3D. I would contact LM first. Link to comment Share on other sites More sharing options...
john548 Posted June 6, 2017 Author Share Posted June 6, 2017 hi Richard, will contact LM and see what they come up with and report back. Thx Link to comment Share on other sites More sharing options...
Richard Lincoln Posted June 6, 2017 Share Posted June 6, 2017 Hi John, Thanks for getting back to me. Link to comment Share on other sites More sharing options...
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