wwoody01 Posted September 15, 2016 Share Posted September 15, 2016 Hi Guys A couple of weeks ago I inadvertently deleted my FTX sceneries. All have been downloaded OK with the exception of Northern Rocky mountains. All download links via the Flightsim Store either show HTTP404 error (File not found) or the Cloud servers time out. I have no probs with download speeds anywhere else and all other regions that I purchased downloaded OK. Any help appreciated. Regards Steve PS - Just to confirm the product was purchased through Flightsim Store and I have the appropriate registration details. Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 15, 2016 Share Posted September 15, 2016 I don't think it is the specific product. I have visited my account page and cannot download any of my FTX products. I suggest that you wait a day perhaps and if it's still the same you can raise a support ticket there? Link to comment Share on other sites More sharing options...
wwoody01 Posted September 15, 2016 Author Share Posted September 15, 2016 Cheers Nick. This has been ongoing for a week or so, but like you say I will give it a few more attempts and if not successful will raise a support ticket - would that be on the FlightSim Store website? Ta. Steve Link to comment Share on other sites More sharing options...
Nick Cooper Posted September 15, 2016 Share Posted September 15, 2016 It would, though it may be connected to the high demand for the latest product which is their current best seller and also a very large download. Link to comment Share on other sites More sharing options...
fltsimguy Posted September 15, 2016 Share Posted September 15, 2016 52 minutes ago, wwoody01 said: Hi Guys A couple of weeks ago I inadvertently deleted my FTX sceneries. All have been downloaded OK with the exception of Northern Rocky mountains. All download links via the Flightsim Store either show HTTP404 error (File not found) or the Cloud servers time out. I have no probs with download speeds anywhere else and all other regions that I purchased downloaded OK. Any help appreciated. Regards Steve PS - Just to confirm the product was purchased through Flightsim Store and I have the appropriate registration details. Steve my man, just to confirm...you deleted your "active" sceneries somehow? But also then "emptied" your recycle bin as well? Why wouldn't the accidental deleted items be in your recycle bin for you to restore? Link to comment Share on other sites More sharing options...
wwoody01 Posted September 16, 2016 Author Share Posted September 16, 2016 This was just after a windows re-install after upgrading some components. Said items were on a external hard drive and whilst attempting to back them up to a memory card hit bthe wrong key combination and they started deleting. Recycle bin was disabled at the time. Hey ho. All is good now just need to download this last file. Regards Steve Link to comment Share on other sites More sharing options...
wwoody01 Posted September 21, 2016 Author Share Posted September 21, 2016 Hi Just to let all know the file has finally downloaded. As said above, may have just been a busy time for the servers. Above all, many thanks for the advice given. Regards Steve. Link to comment Share on other sites More sharing options...
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