jaydor Posted August 1, 2016 Share Posted August 1, 2016 I have paid for my NA OLC via PayPal which is immediate, yet at the FSS my order is locked and will not give me my serial number. Any ideas? Link to comment Share on other sites More sharing options...
Guest Posted August 1, 2016 Share Posted August 1, 2016 Hi, Get connected to your customer area directly on Paypal to have a status. Bank processes are generally suspended for maintenance on Monday( GMT hours) Link to comment Share on other sites More sharing options...
jaydor Posted August 1, 2016 Author Share Posted August 1, 2016 25 minutes ago, Richard Bui said: Hi, Get connected to your customer area directly on Paypal to have a status. Bank processes are generally suspended for maintenance on Monday( GMT hours) Hi Richard PayPal has paid and I can download. But no Serials from the FSS Link to comment Share on other sites More sharing options...
Guest Posted August 1, 2016 Share Posted August 1, 2016 8 minutes ago, jaydor said: Hi Richard PayPal has paid and I can download. But no Serials from the FSS What about registration details into your mail box ? Link to comment Share on other sites More sharing options...
jaydor Posted August 1, 2016 Author Share Posted August 1, 2016 22 minutes ago, Richard Bui said: What registration details into your mail box ? Link to comment Share on other sites More sharing options...
Guest Posted August 1, 2016 Share Posted August 1, 2016 The serial is contained into a second mail with such totale "Orbx Simulation Systems - Registration Details: FSSXXXXXXXX" Link to comment Share on other sites More sharing options...
jaydor Posted August 1, 2016 Author Share Posted August 1, 2016 2 minutes ago, Richard Bui said: The serial is contained into a second mail with such totale "Orbx Simulation Systems - Registration Details: FSSXXXXXXXX" Not recieved. Order locked at FSS Link to comment Share on other sites More sharing options...
Guest Posted August 1, 2016 Share Posted August 1, 2016 So send a message to the FSS support at: https://flightsimstore.desk.com/customer/portal/emails/new Link to comment Share on other sites More sharing options...
jaydor Posted August 1, 2016 Author Share Posted August 1, 2016 3 minutes ago, Richard Bui said: So send a message to the FSS support at: https://flightsimstore.desk.com/customer/portal/emails/new Hi Richard Thank you for your help.. Link to comment Share on other sites More sharing options...
bruce e Posted August 1, 2016 Share Posted August 1, 2016 Try the following Login to FSS, view "My account Info", "View" order At what point does it say your order is locked? Link to comment Share on other sites More sharing options...
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