Boeing777mark Posted May 16, 2016 Share Posted May 16, 2016 Hi guys only new to this so very sorry if I have posted this in the wrong section. Im trying download ftx Australia and it keeps getting stuck and brings up a msg saying this coukd someone please help. Many Thanks. Link to comment Share on other sites More sharing options...
Jethro VH-JET Posted May 16, 2016 Share Posted May 16, 2016 Hello Mark, The error irsetup is potentially related to malware, and not the Orbx installer for Australia which uses clickstream installer. Quote: "Irsetup.exe file information -The process known as Setup Application or SUF60Runtime belongs to software Setup Factory (version 7.0 Runtime, 8.0 Runtime) or Setup Factory Runtime by Indigo Rose (www.indigorose.com)." It logs keystrokes, mouse inputs, and monitors programs, "irsetup" or irsetup.exe has been listed (google or Bing search irsetup) possibly installed by another program you have recently installed. I would suggest you install Malwarebytes and run a full scan of your system, let Malwarebytes detect malware for removal. Link to comment Share on other sites More sharing options...
Boeing777mark Posted May 19, 2016 Author Share Posted May 19, 2016 Hi jeff Thanks so much for you're reply. Just thought I would let you know that it's a new computer as I purchased it about a week ago.. That's why I'm unsure what it could possibly be.. Do you think I should still download the software you said to.. many Thanks mate. Link to comment Share on other sites More sharing options...
Boeing777mark Posted May 19, 2016 Author Share Posted May 19, 2016 I tried it again and it said there was a decompression error 1024. Do you have any idea what that mean.. once again thanks for you're reply Link to comment Share on other sites More sharing options...
Guest Posted May 19, 2016 Share Posted May 19, 2016 Hi, Can you please provide the order number of your product when submitting a support request ? Link to comment Share on other sites More sharing options...
Boeing777mark Posted May 19, 2016 Author Share Posted May 19, 2016 Hi I am more than happy to but it's a dvd so were do I find the order number. thanks Link to comment Share on other sites More sharing options...
Guest Posted May 19, 2016 Share Posted May 19, 2016 44 minutes ago, Boeing777mark said: Hi I am more than happy to but it's a dvd so were do I find the order number. thanks If you purchased it on FSS, you can find your order number into the customer area. In case it was done from another store, please consider this topic. Concerning the error message displayed, it may be due to a problem with the layer of the DVD. Make sure it's clean and free of scratch before excuting content. Link to comment Share on other sites More sharing options...
Boeing777mark Posted May 19, 2016 Author Share Posted May 19, 2016 Hi i brought it from the Avalon air show a few years ago. Ok just reading so if you guys help me I have to pay a fee, is that correct. im more than happy to pay you guys if you can get it working for me. Link to comment Share on other sites More sharing options...
Guest Posted May 19, 2016 Share Posted May 19, 2016 12 minutes ago, Boeing777mark said: Hi i brought it from the Avalon air show a few years ago. Ok just reading so if you guys help me I have to pay a fee, is that correct. im more than happy to pay you guys if you can get it working for me. With cross-grade licence, you'll get the latest download version up to date anytime so no more hardware trouble. Link to comment Share on other sites More sharing options...
Boeing777mark Posted May 19, 2016 Author Share Posted May 19, 2016 Hi ok can you please tell me how I go about doing this as need this working. Many Thanks for you're help Link to comment Share on other sites More sharing options...
Guest Posted May 19, 2016 Share Posted May 19, 2016 Just follow instructions into the link I previously provided you Link to comment Share on other sites More sharing options...
Boeing777mark Posted May 20, 2016 Author Share Posted May 20, 2016 Ok just sent you guys an email. thanks. Link to comment Share on other sites More sharing options...
Boeing777mark Posted May 20, 2016 Author Share Posted May 20, 2016 Hi done what you told me to do and it's telling me to insert disk 2 Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 20, 2016 Share Posted May 20, 2016 You must first unzip the download. Below is copied from my reply to another customer with the same error message. I suggest you avail yourself of a trial copy of WinRar. Then use it to extract the downloaded file. In this illustration, it is to extract the files from OrbxFTXGlobal140.zip to D:\Unzipped, a folder I have created for this purpose. Once done, the files will look like this and you can then right click on OrbxFTXGlobal 140.exe and run it as an administrator. Link to comment Share on other sites More sharing options...
Boeing777mark Posted May 21, 2016 Author Share Posted May 21, 2016 Hi mate thanks so much for you're reply. everything has installed perfectly but my scenery seems to have like a shade of light blue over it. would you have any idea what that could possibly be. Thabks for you're help. Link to comment Share on other sites More sharing options...
Nick Cooper Posted May 21, 2016 Share Posted May 21, 2016 None at all I'm afraid but you might post a screen shot and see if anyone recognises the effect. Here is how to do this. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.