Malafor Posted March 23, 2016 Share Posted March 23, 2016 Hi. I bought 2 orbx items from Steam where would i find my order number ? So if needed i could get support. With Thanks Link to comment Share on other sites More sharing options...
Museumkeeper Posted March 23, 2016 Share Posted March 23, 2016 Hi as far as I am aware, as you purchased your products from Steam, it is Steam that you should contact for support. kind regards Ian Link to comment Share on other sites More sharing options...
Marc85 Posted March 23, 2016 Share Posted March 23, 2016 In your Steam Account, ?? Orders Link to comment Share on other sites More sharing options...
Malafor Posted March 23, 2016 Author Share Posted March 23, 2016 OK Thanks i have a Confirmation Number i guess thats it,Do i post it here and where i ask for support if needed. What i mean is do i post the number just once or every time i have a support question. Once again Thanks UPDATE, I have sync my steam account with this site so my order number is now showing but thanks... Link to comment Share on other sites More sharing options...
Marc85 Posted March 23, 2016 Share Posted March 23, 2016 In your Account Setting (Orbx), on the top of the site is your profile with your name! enter the order numbers there Link to comment Share on other sites More sharing options...
Malafor Posted March 23, 2016 Author Share Posted March 23, 2016 Yea i went there and linked my steam account in there and then the order numbers show under my name,i think i did it right. Also i will be purchasing some item from here so will use order numbers from them when i buy them. Link to comment Share on other sites More sharing options...
Nick Cooper Posted March 23, 2016 Share Posted March 23, 2016 Hello and welcome to the forums. As Ian mentioned above, there is no support available here for products bought from Dovetail Games, you must go back to them if you need support for them. If you do buy products from the Flight Sim Store, then support is available for them in these forums and an FSS order number is required. In the meantime, I have removed the Steam number from your profile. Link to comment Share on other sites More sharing options...
Malafor Posted March 23, 2016 Author Share Posted March 23, 2016 Thanks for reply, As stated i didnt want support at this moment just thought i needed to show a product number but now i undertsand how it works. My future Orbx items will be purchsed from FSS and not steam as DTG support is well snail like and clueless. Thanks for reply. Link to comment Share on other sites More sharing options...
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