cbruce Posted November 28, 2015 Share Posted November 28, 2015 Hi, just bought FTX Trees, there was a slight delay with flightsimstore processing my paypal but I got an email from them today that the payment was processed and the registration key is on their site under My Account. I got a paypal message from FTX that the delay was caused by some system problem processing the points that I redeemed. I tried installing but after I put in these registration details I get error code 20, that the details are incorrect, but I have checked them over and over. Maybe as a result of ther above-mentioned system problem the order has not properly gone through? Pls advise: Order number: FSS0427607 Order date: 2015-11-27 Best Charles Bruce Link to comment Share on other sites More sharing options...
cbruce Posted November 30, 2015 Author Share Posted November 30, 2015 How do we resolve this so I can use this product? Link to comment Share on other sites More sharing options...
Holger Sandmann Posted December 1, 2015 Share Posted December 1, 2015 Hi there, sorry to hear about your difficulties but we can't help you directly here as it appears to be an issue with the purchasing process / wrapper. FSS has a Q&A section: https://flightsimstore.desk.com/ . If none of its suggestions lead to results you'll need to open a support ticket with them. Cheers, Holger Link to comment Share on other sites More sharing options...
cbruce Posted December 1, 2015 Author Share Posted December 1, 2015 Thanks Holger, I will give that route a go Charles Link to comment Share on other sites More sharing options...
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