cyberpilot Posted March 6, 2008 Share Posted March 6, 2008 Excuse my ignorance but where do I find my registration key? I've downloaded FTX, received two confirmatory e-mails from FlightSim Store containing an order number, invoice ref etc etc but no mention of a registration key. Where is it please? Thanks. Frank Link to comment Share on other sites More sharing options...
mrjamierocks Posted March 6, 2008 Share Posted March 6, 2008 just go to the homepage of ftx and click on the live help,its not online at the moment so it will make you send the guys an email,do that,make sure you give them your order number and in no time you'll be flying. i had the same problem and it was fixed quickly Link to comment Share on other sites More sharing options...
cyberpilot Posted March 6, 2008 Author Share Posted March 6, 2008 Thanks mate, I'll give it a go. Link to comment Share on other sites More sharing options...
Martin Lott Posted March 6, 2008 Share Posted March 6, 2008 You can also try this from the FAQ: Q: I've lost my registration information email or it never arrived. How can I retrieve the information so I can install? A: The registration key was added to your order history when your payment was processed at The FlightSim Store. Please login to your account at The FlightSim Store and view your order history. For further assistance please contact The FlightSim Store at http://www.flightsimstore.com/contact_us.php Link to comment Share on other sites More sharing options...
cyberpilot Posted March 6, 2008 Author Share Posted March 6, 2008 Thanks, but there's nothing in my order history about the registration key. Link to comment Share on other sites More sharing options...
cyberpilot Posted March 6, 2008 Author Share Posted March 6, 2008 I know its been a frenetic day but why should it take so long for a Registration Key to be sent? I've explored every avenue now and still no sign of it. Link to comment Share on other sites More sharing options...
mrjamierocks Posted March 6, 2008 Share Posted March 6, 2008 contact the flightsimstore? Link to comment Share on other sites More sharing options...
pholt Posted March 6, 2008 Share Posted March 6, 2008 On your order history page, click view against the FTX item and you will see the details. including your registration key. Link to comment Share on other sites More sharing options...
Geoffman Posted March 6, 2008 Share Posted March 6, 2008 There isn't a registration key in my order details...... Link to comment Share on other sites More sharing options...
Matthew Webb Posted March 6, 2008 Share Posted March 6, 2008 The same happened to me, just log a support request here: http://www.flightsimstore.com/helpdesk/ They fixed it up no problems. Link to comment Share on other sites More sharing options...
Geoffman Posted March 6, 2008 Share Posted March 6, 2008 Filed a support ticket, and once again Adrian fixed it up in record time! Link to comment Share on other sites More sharing options...
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