MHaley45 Posted November 1, 2013 Share Posted November 1, 2013 - Download appears to go fine, but after loading files for awhile I am asked to insert Disk 2. I purchased the downloadable software and do not have a disk 2 to insert. I have re-downloaded and attempted to install a second time with the same results. Any assistance in resolving this install would be much appreciated. I had to save money for this purchase and am now very anxious to have it installed and operational. Mike Haley Link to comment Share on other sites More sharing options...
MHaley45 Posted November 1, 2013 Author Share Posted November 1, 2013 Follow up to the above issue. A opened FSX and went to 2 airports I am familiar with and it appears the land mass has moved. This appears to me that some of the global files have been installed but not all of them, so right now my FSX system is completely messed up. Mike Haley Link to comment Share on other sites More sharing options...
spirit_66 Posted November 1, 2013 Share Posted November 1, 2013 Please provide us with the order number of your purchase. Spirit Link to comment Share on other sites More sharing options...
Jack the Swede in Spain Posted November 1, 2013 Share Posted November 1, 2013 Normally when this happens you are trying to install from the UNzsipped file. Have you UNzipped the the downloaded file BEFORE you try to install it? Link to comment Share on other sites More sharing options...
MHaley45 Posted November 1, 2013 Author Share Posted November 1, 2013 Here is my order No. Order Number: FSS0242285 Order Date: 2013-10-31 I deleted my download think maybe it was bad and now when I download everything seems to go fine -- runs about 30 - 35 minutes but when it finishes I have no folder in my downloads. Perhaps I have attempted too many downloads. Current status: -No available FTX Global downloaded file on my system -Apparently unable to download the file again (too many attempts?) -My terrain has been altered but full file install was not completed. -In effect my system is unusable. I need access to download a new FTX Global so that I can attempt to install it correctly this time. I realize all of these issues are caused my me but I need help recovering from my inept computer abilities. Thank you - Mike Haley Link to comment Share on other sites More sharing options...
spirit_66 Posted November 1, 2013 Share Posted November 1, 2013 I guess you have 99 chances to download from your account at FSS so there should still some downloads left for you. What tool do you use for the download? The Internet Download Manager would be the best and has 30 days testing period. http://www.internetdownloadmanager.com/ The downloaded file has to be unzipped and the partition/disk where you unzip and run the installation should have at least 10 GB free space. Do the download again, unzip and install it and I bet you'll have success. Be advised to run the installation as an administrator. Good luck Spirit Link to comment Share on other sites More sharing options...
MHaley45 Posted November 1, 2013 Author Share Posted November 1, 2013 I will try again later today. Thank you for your quick responses. Mike Haley Link to comment Share on other sites More sharing options...
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