Fladdy19 Posted September 22, 2013 Share Posted September 22, 2013 Hi At first i am from Germany an the english is not the best so sorry for that. I have four Scenerypacks from Central Rockies,Pacific Northwest,Pacific Fjords,Northern Rockies.A half year ago i had installed all off them with FSX an they were no problems. Last month i must new install Win7.After all the update for Win7 i installed FSX new an after that i installed FTX.The install routines run with no problems but at the end when the TFX Central open an i will choose the FTX Terrain i will became an error message.It looks likes the the programm miss a file called C:\Program Files(x86)Microsoft Games\Microsoft\FlightSimulator X\Scipts\Backup\default.xml. In German the error called Unbehandelte Ausnahme in der Anwendung or translate "Untreated exception in the use" Here are my System Win7 64Bit Intel2600k 8Gb Ram GTX580 1,5 GB Ram Framework 4.01 i think Thank all for your help. Greet Fladdy19 Link to comment Share on other sites More sharing options...
chik Posted September 23, 2013 Share Posted September 23, 2013 You will have to post your order numbers before we are allowed to help you. Link to comment Share on other sites More sharing options...
Fladdy19 Posted September 27, 2013 Author Share Posted September 27, 2013 Hi First Thank you for your answer.You say i must post my order number.I by this Software over a Shop in Germany called AEROSOFT. So must i post the order number from the call card?Is it that what you mean? By the way today i set Framework 3.5 in my Win7 System but the same error was response. Is there another way for support out of this Forum.I mean that i can directly write to ORBX? Thanks for all hints to find the problem.Its bad when you have payed for such a great software and you can´t use it. Greet Fladdy19 Link to comment Share on other sites More sharing options...
Fladdy19 Posted September 27, 2013 Author Share Posted September 27, 2013 In my bill i found these numbers 11891 FTX USA Canada-Northern Rockies or 11890 FTX USA Canada-Pacific-Fjords.Is that the number what you mean? And this must in my profile as an signature or so. Lg Fladdy19 Link to comment Share on other sites More sharing options...
Tim Harris Posted September 28, 2013 Share Posted September 28, 2013 Hi Fladdy, Grab a copy of the latest Orbxlibs from here: http://www.fullterrain.com/support.html#orbxlibs that will sort out that error message Cheers Tim Link to comment Share on other sites More sharing options...
Fladdy19 Posted September 29, 2013 Author Share Posted September 29, 2013 Mr Harris Many many thanks for your help.Now it works and i must say after the new install it looks so great. By the way for me and the rest of the Fsx and Orbx Fans in Germany i wish that there will be an Box Version of Orbx Global. I think thats it what the community need in Germany to push the flighsimcommunity. By the way i miss the new Zealand Scenery at the Aerosoftstore in Germany.Is there a chance that you bring it back to the store? So enough of questions....my Plane wait for a trip to the Rockies. Many Greetings to all members at the Orbx Team. Fladdy19 Link to comment Share on other sites More sharing options...
Tim Harris Posted September 29, 2013 Share Posted September 29, 2013 Most welcome Fladdy, You can get a copy of Global (or New Zealand) on DVD, just choose the 'Download digital media backup' option at the Flightsimstore, you'll get access to a download link, and a DVD in the post CheersTim Link to comment Share on other sites More sharing options...
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