Andy68 Posted May 15, 2008 Share Posted May 15, 2008 Hi guys, In my haste to purchase AU GOLD, I was somehow billed again for AU BLUE. I'm not sure how that happened or if it was my mistake. I've filed a ticket with the Flightsim Store so I hope it can get sorted :'( Great product by the way! Andy Link to comment Share on other sites More sharing options...
Adrian Lehmann (FSS) Posted May 15, 2008 Share Posted May 15, 2008 Hi Andy, Am heading in to look at your ticket now. Will be sorted in a few minutes EDIT: Done! Link to comment Share on other sites More sharing options...
Andy68 Posted May 15, 2008 Author Share Posted May 15, 2008 Hi Adrian, Thanks for the follow up. Fantastic customer service I must say! Cheers, Andy Link to comment Share on other sites More sharing options...
ananda Posted May 15, 2008 Share Posted May 15, 2008 I thought I had ordered twice, however, the system would not accept payment by credit card, I needed to pay by PayPal. Link to comment Share on other sites More sharing options...
Adrian Lehmann (FSS) Posted May 15, 2008 Share Posted May 15, 2008 Hi ananda, There are all kinds of reasons that credit card payments sometimes cannot be processed by the gateway. This is one of the reasons we make PayPal and Paymate available. Link to comment Share on other sites More sharing options...
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