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Credit card on file was accepted then declined next day after I have installed product. Want to make it right.


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Posted

I made a $78.99 purchase last night not knowing the credit card on file was not up to date. The order was accepted, and I installed the products. Today I got a notification that the purchase was declined. I'd like to update my card info and make sure you guys get your money, and I get to keep the product. I paid sale prices that are now unavailable.  It seems I can't update card info without making a purchase. I will do it that way if I must. Please advise. Thanks!

Posted

This may be resolved already. I am recounting the events after looking at my records and it seems I made a proper Paypal purchase after realizing the card on file was out of date. 

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