DanR67 Posted May 16, 2020 Posted May 16, 2020 Hello all - In short - I click on the Orbx-Central file on my desktop - I get the clock mouse pointer for @ 5-8 seconds - then returns to standard pointer....That's it - nothing happens.... Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log You can delete this box/quote once your log is attached 1) I don't have that file path (as Orbx isn't installed) 2) I have newer versions of the minimum C++ Distributables - do I need to downgrade them? (that thread was not specifc...normally don't downgrade) 3) Logfile shows a WERFILE (Windows Error Reporting file)...And then a Orbx-Central dmp file (also attached) Neither helps me deduce what's wrong?? Any help appreciated! Cheers, Dan Operating system: WIN 10 / 64-bit Simulator: X-Plane 11.41r1 Screenshot: Orbx-Central_Installation_Log.txt Issue: Purchased several X-Plane scenery packs - cannot even start Orbx Central to download them Orbx-central-4.1.7.exe.13796.dmp
DanR67 Posted May 16, 2020 Author Posted May 16, 2020 Hello all - Did some more digging...I have my Windows install on a 500 GB SSD - but I put all my program files (including X-Plane) onto a 2nd, Larger HDD... I naturally assumed that the Orbx Central installer would ask me where to install....I re-read the 'Orbx Central' manual - and when I went through troubleshooting 'with a fine-toothed comb' - I saw that OC needed to put its log files files into specific folders....I was missing the top level %AppData%\Orbx folder...so therefore the installation fails / stops... After creating that - the installer worked fine & everything looks OK.... Hope that helps some else.... Cheers, Dan
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