griff4 Posted May 12, 2020 Share Posted May 12, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attachedWindows: %APPDATA%/Orbx/Central/central.log central (1).log Operating system: Windows 10 Simulator: P3Dv4.5 Screenshot: Issue: I am running Orbx Central v4.1.9. When I press the discover button I get the message - Error, failed to initialize the map. I restarted Orbx Central and my graphic card is up to date. Store, Partners and My products all work O.K. Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted May 14, 2020 Share Posted May 14, 2020 Hi @griff4 It appears the log file failed to attach correctly. Can you try uploading it once again so we can look into this for you? Link to comment Share on other sites More sharing options...
griff4 Posted May 14, 2020 Author Share Posted May 14, 2020 central (1).log Sorry Josh, Here it is again Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted May 15, 2020 Share Posted May 15, 2020 Hi @griff4 Unfortunately your log file doesn't provide any useful information in this case. The map fails to initialise due to an issue with WebGL support on your PC. You should check if you're graphics card supports WebGL. One way to do this is to open the following page in Chrome https://get.webgl.org/ Link to comment Share on other sites More sharing options...
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