julian46 Posted May 11, 2020 Share Posted May 11, 2020 Im trying to transfer my ChasePlane license from OldProp to Orbx. (I've tried this using IE, FFOX and Chrome) I login to OldProp - click on the big green transfer to Orbx prompt. Login to Orbx when prompted - acknowledge the transfter 1 license. When I get the Orbx splash summary page it displays "0 OldProp products were added to your account" Whats the resolution ? thanks - Julian Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted May 14, 2020 Share Posted May 14, 2020 Hi Julian, This generally means the license has already been transferred or isn't valid. We're unable to manually check which licenses you have on your OldProp account. If you contact Parallel 42 support, they'll be able to retrieve your license key and pass it onto us to be checked out. https://parallel42.freshdesk.com/support/home Link to comment Share on other sites More sharing options...
julian46 Posted May 15, 2020 Author Share Posted May 15, 2020 Hi Mitchell - Kevin from OldProp/Parrallel42 helped me out and was able to give me a link to transfer my licenses - thanks - Julianhttps://www.avsim.com/forums/topic/575159-getting-a-hold-of-support-how/?tab=comments#comment-4235357 Link to comment Share on other sites More sharing options...
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