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Central Download Crashes My PC


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Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log


You can delete this box/quote once your log is attached

 

 

 

Operating system:  W10

Simulator:  XP11.56BETA

Screenshot:  

Issue:  for 2 days now I have tried to install Orbx TE south england. it seems to be fine but then after a while when I revisit to check things I find that my PC has crashed to total turn off, it is only happening when I am trying to download and install the big scenery for England.

 

central.log

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Guest Josh Koz

Hi @flyboyjsy

 

We've seen this issue previously only on PCs with an unstable overclock. Can you attempt the following steps:

 

  • Ensure Orbx Central is not running. Be sure to check the system tray.
  • Remove the %temp%\Orbx\job-cache.json file. Doing so will ensure Orbx Central doesn't resume the installation on launch.
  • Start up Orbx Central and update to the latest fastlane version (4.1.9)
  • Go to Settings -> Downloader in Orbx Central
  • Change the Concurrency option to 'Hard Disk Drive'
  • Set the Conversions to 'Low'
  • Reattempt the installation.

Let me know how you go.

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  • Doug Sawatzky changed the title to Central Download Crashes My PC
4 hours ago, Josh Koz said:

Hi @flyboyjsy

 

We've seen this issue previously only on PCs with an unstable overclock. Can you attempt the following steps:

 

  • Ensure Orbx Central is not running. Be sure to check the system tray.
  • Remove the %temp%\Orbx\job-cache.json file. Doing so will ensure Orbx Central doesn't resume the installation on launch.
  • Start up Orbx Central and update to the latest fastlane version (4.1.9)
  • Go to Settings -> Downloader in Orbx Central
  • Change the Concurrency option to 'Hard Disk Drive'
  • Set the Conversions to 'Low'
  • Reattempt the installation.

Let me know how you go.

Thanks Josh, as far as I am aware my system is not OC it is a brand new build that have just put together. If I remember I believe that I enabled something to do with OC in the bios. I will try your method later today. 

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This is now getting frustrating and tiresome. My PC is NOT OC. I have tried what you said, didn't work. I have, I hope, deleted everything pertaining to Orbx on my system. Now reinstalled central and trying for the fith time to download and install TE South.

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So from my last reply I believe I have succeeded in getting the scenery to install. It is currently as I type , downloading, extracting and converting. Which is more than what it would be doing two hours ago. So I believe I can rest assured that this install will happen.

 

Unfortunately peeps I am unable too pinpoint the problem for others to learn from, but just to hit on what I did above including removal of any Orbx folders in regedit. Then I went back to reinstall central. Went to my account and so far all I have done is setup and install the libraries folder, backup and started the download of England south. 

orbx.jpg

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