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no puedo instalar global base pack

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hoy he comprado global base pack 

no puedo instalarlo me sale un error de comunicacion al intentar realizar esta accion

tampoco puedo resincronizar el simulador

 mi sistema operativo es window 7 servipac1

gracias por la ayuda

today I bought global base pack

I can not install it I get a communication error when trying to do this action

I also can't resynchronize the simulator

my operating system is window 7 servipack1

Thanks for the help


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buenas tardes mitchell  gracias por la ayuda 

mi sistema operativo es windows 7 he desconectado el antivirus  

te envio el archivo de registro

good afternoon mitchell thanks for the help

my operating system is windows 7 I have disconnected the antivirus

I send you the log file

registro central.txt

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