resolved Stuck

[dolf8857]

Starting Orbx central stuck on update I guess, got an install window but seems to be stuck now for more than 30 min. 

Should I wait or try something?

 

Thanks in advance

 

Quote

Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

• Windows: %APPDATA%/Orbx/Central/central.log
• macOS: ~/Library/Application Support/Orbx/Central/central.log
• Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached

 

 

 

Operating system:  

Simulator:  

Screenshot:  

Issue:  

 

central.log

[Mitchell Williamson]

Hello,

 

We are currently investigating this issue and have a potential fix in the works.

 

In the meantime, please cancel the installation, then try downloading this file and double-clicking on it. Press 'Yes' when it prompts you to make changes to the registry.

OC Fix Install Loop.reg

 

This will remove a certain Orbx Central registry entry that may be causing this issue. Once you have done that, can you try to install Orbx Central again?

[dolf8857]

Thanks for reply, will try now and report

 

[dolf8857]

2 hours ago, Mitchell Williamson said:

Hello,

 

We are currently investigating this issue and have a potential fix in the works.

 

In the meantime, please cancel the installation, then try downloading this file and double-clicking on it. Press 'Yes' when it prompts you to make changes to the registry.

OC Fix Install Loop.reg 147 B · 0 downloads

 

This will remove a certain Orbx Central registry entry that may be causing this issue. Once you have done that, can you try to install Orbx Central again?

Followed your instructions,   all went fine now,  Central updated to latest version!      Thanks for help!

 

= Problem resolved