Stapleford_Mike Posted March 2, 2020 Share Posted March 2, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows 10 PRO Simulator: X PLANE 11 Screenshot: Issue: I am trying to re download X plane 11 after many screen freezes previously when I get to the converting files section randomly the computer locks up at any point between 0-11880 files. Therefor I can never complete the download. Please help. Thanks Mike Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted March 2, 2020 Share Posted March 2, 2020 Hi Mike, Is your CPU overclocked? The conversion process is CPU-intensive and can cause computer freezes if your CPU is not stable. I'd recommend lowering your overclock and trying again. Link to comment Share on other sites More sharing options...
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