deckem1 Posted February 29, 2020 Share Posted February 29, 2020 I have purchased FSX scenery 'Ireland' . From within Central when I attempt to download anything I get the message, ERROR COULD NOT DOWNLOAD AND SAVE THE MANIFEST. Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted March 2, 2020 Share Posted March 2, 2020 Hi, A potential issue to this solution can be found in our Central user guide. If that doesn't work, we will need your Central log file before we can troubleshoot any further. Link to comment Share on other sites More sharing options...
deckem1 Posted March 2, 2020 Author Share Posted March 2, 2020 Additionally I get 'communicatioon error' and 'central worker failed to start'. I have tried all the fixes in the user guide and reinstalled Orbx central. Still not working. Log file attatched. central.log Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted March 2, 2020 Share Posted March 2, 2020 Your log file suggests you are running Windows 7.0, which is no longer supported by Microsoft and also not supported by Orbx Central. The minimum version required is Windows 7 SP1. If you are not running Windows 10, right-click on your Orbx Central shortcut and press Properties. Under the Compatibility tab make sure that 'Run this program in compatibility mode for:' is disabled. Link to comment Share on other sites More sharing options...
deckem1 Posted March 5, 2020 Author Share Posted March 5, 2020 I am using windows 10. I have followed your instructions above. Still not working, When I click on install product I now get "communication error occurred when performing this action"..... Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted March 6, 2020 Share Posted March 6, 2020 Hello, Can you also check the Orbx Central.exe file? C:\Users\<your user>\AppData\Local\Programs\Orbx-central\Orbx Central.exe After checking that, can you try to run Orbx Central again. If the issue still occurs, please attach a fresh copy of your Central log file again. Link to comment Share on other sites More sharing options...
deckem1 Posted March 6, 2020 Author Share Posted March 6, 2020 Hi, if you cant find a fix for this, please issue a refund. central.log Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted March 10, 2020 Share Posted March 10, 2020 Hello, It appears Central is still running under compatibility mode. It needs to be disabled for Orbx Central to function. Quote 2020-03-02T15:05:23.696Z [INFO] [Main] - Orbx Central - 4.1.1 2020-03-02T15:05:23.696Z [INFO] [Main] - Windows_NT 6.2.9200 2020-03-02T15:05:23.697Z [DEBUG] [Main] - env APPDATA: C:\Users\Mr Smith\AppData\Roaming Please try to uninstall Orbx Central entirely via "Add or remove programs" on your computer. Then, download and install it again from https://Orbxdirect.com/central On 3/7/2020 at 6:15 AM, deckem1 said: Hi, if you cant find a fix for this, please issue a refund. Refund requests can be made on our support portal. Link to comment Share on other sites More sharing options...
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