carlos aguayo Posted February 17, 2020 Share Posted February 17, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: win10 Simulator: x-plane Screenshot: Issue: I do not remember setting up a 2-factor sign-in process and now its asking for a password/number that I did not establish nor currently have. Please help !!!! Link to comment Share on other sites More sharing options...
Mitchell Williamson Posted February 17, 2020 Share Posted February 17, 2020 Hi, If you are locked out of your account, you will need make a support ticket. https://support.orbxdirect.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
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