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ORBX Central Failure to install or update products


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Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached




Operating system: Windows

Simulator:Prepar3D v4.5 


Issue: Nothing is being able to install or update,tried many suggestions without success,the old FTX Central 3 don't have any update available for Global base or download available for Gothenburg. What is going on?



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  • 2 weeks later...
Guest Josh Koz

Hi @BoeingT28,


Are all products resulting the this error or only Gothenburg and Global BASE?


Can you attach your central.log file so we can investigate this issue further for you?

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