BoeingT28 Posted December 21, 2019 Posted December 21, 2019 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows Simulator:Prepar3D v4.5 Screenshot: Issue: Nothing is being able to install or update,tried many suggestions without success,the old FTX Central 3 don't have any update available for Global base or download available for Gothenburg. What is going on?
Guest Josh Koz Posted January 5, 2020 Posted January 5, 2020 Hi @BoeingT28, Are all products resulting the this error or only Gothenburg and Global BASE? Can you attach your central.log file so we can investigate this issue further for you?
BoeingT28 Posted January 6, 2020 Author Posted January 6, 2020 central.log Here is my log,nothing else is installing.Its saying the same for everything I try.
Guest Josh Koz Posted January 7, 2020 Posted January 7, 2020 Hi @BoeingT28, Your log file indicates a Central is unable to make a secure connection to the server. Please see the 'Common Errors' > 'Could not download and save the manifest' section in the user guide for steps on how to resolve this. https://orbx.to/central-guide
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