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orbx central stuck at "loading products and libraries"


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Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached




Operating system:  Windows 10 Professional

Simulator:  P3DV4.5

Screenshot:  Orbx central stuck.jpg

Issue:  When opening orbx central it sticks at "loading products and libraries". I have repeatedly uninstalled it completely (including rebooting and deleting orbx-central-updater) and then reinstalled but it makes no difference. I have every Orbx product for P3D. I can still run P3D with any sceneries previously installed.


Orbx central stuck.JPG


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Guest Josh Koz

Hi @flyingsub,


Your log file indicates that Orbx Central is attempting to scan the 'S:\X-Plane 11\Custom Scenery' folder looking for products. However it appears that this directory doesn't exist which is resulting in an error.


Can you try creating this folder to work around this issue?

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