FSStewie Posted September 15, 2019 Share Posted September 15, 2019 Hello ORBX: Just purchased CityScape Honolulu, and am trying to load via ORBX Central (as I always do). Have tried at least ten times, both last night and this morning after turning computer off last night. Always receive a message that there is a "Communications Error" and product won't install. Really excited about this product, as Hawaii had been a big part of my life. Can someone please help me install this product. Thanks! Sincerely, Stewart S. Leber Link to comment Share on other sites More sharing options...
Guest Josh Koz Posted September 16, 2019 Share Posted September 16, 2019 Hi @FSStewie, This error indicates that the Orbx Central downloader is failing to start on your PC. The first step would be to ensure you meet all the system requirements outlined in the user guide. http://orbx.to/central-guide. Can you also attach your central.log file? You can open the log via Orbx Central under Settings -> Help -> Open Log. Link to comment Share on other sites More sharing options...
FSStewie Posted September 16, 2019 Author Share Posted September 16, 2019 Hi Josh: My friend from Germany, Malte Rettberg, suggested I uninstall ORBX Central and then reinstall. Did so, and all is fine. You are definitely right in what you said. Thanks you SOOO much for getting back to me. Regards, Stew Leber Link to comment Share on other sites More sharing options...
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