resolved Orbx Central still showing Install

[Museumkeeper]

Hi

 

 

Operating system:  Windows 10

Simulator:  X-Plane 11.35r1

Screenshot:  Yes

Issue:  

Today I purchased software Darrington and anacortes and installed it using Orbx Central asking it to save a backup on drive H: and the airport on drive F: with a link to my X-Plane Drive D:.

It did all of the above except when I enter Orbx Central, Darrington and Anacortes still show as uninstalled with the iNSTALL  button still showing.

I attach my log file as requested together with a photo/

I really like this software and look forward to its further development.

 

Kind regards

 

 

Ian S

 

 

Log.txt

[Mitchell Williamson]

Hi Ian,

 

Can you try the following:

• Press 'Install' again on Anacortes
• Let the install process complete.
• Attach your central.log file (see details below)

Quote

Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations:

• Windows: %APPDATA%/Orbx/Central/central.log

• macOS: ~/Library/Application Support/Orbx/Central/central.log

• Linux: ~/.config/Orbx/Central/central.log

• You can also find it in Central on the Settings page, under Help

 

This will let us get more information about the install process and figure out what has gone wrong.

[Museumkeeper]

Hi Mitchell

 

It is morning now in UK and I have just switched on computer and it is now showing correctly so "sorted".

So sorry for bothering you about this and well done to the team once more for a first class product.

 

Kind regards

 

Ian S

[Mitchell Williamson]

Hi Ian,

 

No worries at all, I'm glad it is all working for you now.