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Welcome to Orbx Central!

 

If you encounter an issue when using Orbx Central, please try the following troubleshooting steps:

  • Exit Orbx Central completely
    • Press Alt - F4 (Windows/Linux) or Cmd - Q (macOS)
    • Make sure the Central icon isn't in your system tray. If it is, right-click on it and press 'Quit'.
  • Start Orbx Central again
  • View the Orbx Central User Guide to find solutions to common problems.
  • If you are unable to resolve your issue, please create a topic detailing your issue using the guide below.

 

You can use the template below to easily create a topic with the information we need to have your issue resolved quickly.

Quote

Operating system: 

Simulator: 

Screenshot: 

Issue: 

 

Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations:

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log

  • Linux: ~/.config/Orbx/Central/central.log

  • You can also find it in Central on the Settings page, under Help

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