active Unable to install Open LC Europe

[Halb]

I purchased Open LC Europe yesterday.  I keep getting a "Retry Download" message.  I'm unable to provide a screenshot of the message for some

unknown reason.

 

Hal Butts

Operating System: Windows 10 Home Edition (64-Bit) Motherboard: Gigabyte Aorus Z270x Gaming 5, LGA 1151 Processor: Intel 7th Gen Core i7 7700K (4.7GHz Overclock) Quad Core
System Memory: 16GB G.Skill DDR4 SDRAM 2400MHz Graphics Processor: 6GB Nvidia GeForce GTX 1060, PCI Express 3.0
 

[Richard Lincoln]

Hi Hal,

          

Welcome to the Forums
Does FTXCV3 have an error log? Could you follow the link below to check? A good idea would be to check the following;
                                                                                
1: Make sure you only have FTXCV3 running when your downloading and installing.                                                                                                                                                    
2: Turn off/ UAC
3: If you have Malware, you may need to create a Rule, place this Exe and your Sim Folder into an exclusion  - 
YourPcName/AppData/Local/Orbx/FTXCentral/FTXCentral.exe

4: In FTXCentral go to Settings/General and untick Use Multiple Threads for Downloads.
5: Reboot ftxcv3. 

In FTXCentral go to Settings/General and untick Use Multiple Threads for

Please reply if this helps. there is also a Manual Download option you can use.

         

http://www.orbxsystems.com/forum/topic/127395-manual-download-of-products/

 

http://www.orbxsystems.com/forum/topic/125435-how-to-install-from-an-orbx-direct-downloaded-zip-file/

 

 

 

[Halb]

I'm not sure what I did, but I downloaded it successfully today.

 

Thanks for your help.

 

Hal