iRex Posted June 5, 2017 Share Posted June 5, 2017 I have tried to get the transfer issue solved . Having entered the Flightsimstore email and pressed FSS transfer key, I get the following answer: "An error has occurred when trying to send the licence transfer request to the Flightsim Store. Customer email address not found". Both ORBX and Flightsim Store have my email address - kingccj@zeta.org.au Thank you for any assistance. iRex FSS0175470 NZ North Island + others AYPY Jacksons Field latest purchase. Link to comment Share on other sites More sharing options...
Richard Lincoln Posted June 5, 2017 Share Posted June 5, 2017 Hi iRex, Looking at your account, I notice you have four of Dvd's, we are currently working on implementing a Transfer Service to Download format, this will incur a small fee. As to the other products that are downloads, please take a look at the Guide JV posted some time ago that will walk you through the process below. If you have any issues, you will need to create a Ticket and I will handle further inquiries there, https://support.orbxdirect.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
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