andy1252 Posted February 25, 2016 Share Posted February 25, 2016 without wishing to sound TOO creepy, I just wanted to say thanks to all the ORBX folk for all the work with the new installers. I've just about finished the basics of reinstalling everything to a new P3D 3.1 system, and in the time it's taken me to do that I must have had about six or seven of my faves become available with the new installers. Very impressive, and very much appreciated. I use the EMT to install all sorts of stuff to P3D if necessary initially, but I like to get the fully authorised versions in place as they become available. And having just had a run in with British Gas's "Customer Service" dept (and I'm sure anyone in the UK will understand about that), I'm particularly aware of what an unusual approach to customer satisfaction exists within ORBX. I don't know how much work is involved with these upgrades, but even if it were negligible (and I suspect it actually involves significant time and effort) it is extremely rare (quite astonishing, actually) in this day and age to find any commercial company demonstrating this level of commitment to its existing customers. So - thanks, and do please know that we appreciate it. cheers, Andy (Oh, and any idea when you'll be updating . . . <grin>) Link to comment Share on other sites More sharing options...
aero-3fsx Posted February 27, 2016 Share Posted February 27, 2016 Thanks from me too. It's this level of customer care that keeps me coming back time after time for more great products. OrbX have built a very high level of trust with customers and I hope they are around for a long time to come. Link to comment Share on other sites More sharing options...
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