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Ross Gunn

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Posts posted by Ross Gunn

  1. 1 hour ago, SGunard said:

     

    I'm sure you're right that many don't bother to provide specific feedback, but Orbx don't play their part either. In another thread regarding the Edgely Optica I (politely) asked a couple of questions about the Ctrl-E problem but no one at Orbx has bothered to respond to my latest questions. Nor have they added it to the bug list. This is far from the first time I've had valid questions ignored either. Andy1252 commented on "a very defensive attitude in the forums", but sometimes it seems there's an 'ignore them and they will go away' attitude to.

    Yes I saw your post on that titled “generally the worst aircraft I own” or similar. 
     

    I also noticed you have made a new comment “this has been over a week!” 
     

    you may find your not getting support due to it being posted I “General Discussion NO SUPPORT” forum section. Just a thought 

     

    • Like 1
  2. What i tend to find with allot of communities is when someone purchases an airport or aircraft etc etc and there is something they dont like they will jump on a forum or discord rant about it but not actually provide the developer with feedback on what it is that makes them dislike something,

     

    People seem to have the mind of "i wont report it someone else will" which has to stop.  If you make a purchase and something is not right or its bugged etc REPORT it to the developers directly.  Dont wait for someone else to do it. 

    If developers are not getting feedback be it good or bad then how do you expect them to fix things if they are not getting reported.

    This happens ALLOT over on the msfs forums people make forum threads complaining about X Y Z but when you suggest they do a bug report via the zendesk "they cant be bothered or whats the point".

    Developers dont mind negative feedback if anything they like it it helps them with future products.  Constructive critism is always welcomed by all developers not just in flight sim but other genres as well.  If no one says anything then how are they to know somethings wrong :)

     

     

    • Like 3
    • Upvote 2
  3. 8 hours ago, W2DR said:

    This is, without doubt, one of the most useless things I've ever seen proposed for any version of any flight simulator. Maybe it's even THE most useless. But I've only been doing this for 40 years so maybe I just missed something. What ever happen to flight simulators being about flying? I think I need to go back to drinking for a hobby. At least then I won't be able to use a computer too well and maybe I won't get so upset about this stuff.

    It’s a nice touch it’s only for a bit of fun. Just goes to show how far things have come the last few years. Looking back at scenery we had years ago to now. 

  4. 3 minutes ago, Kjaye said:

    Thanks, Carlos for the reply.

     

    I have used created a support ticket and certainly feel that a refund is justified under their rules (confirmed bugs, and doesn't do what it is intended to do which is fill my seas with ships).

     

    Do they normally take a few days to respond?

    Bare in mind they are based in Austraila so time difference etc etc depending on your location.  I find support from Orbx to be pretty good.  HOWEVER like all other companies they do need to protect themselves regarding digital purchases. 

    They have a really good discord server as well you may get a faster reposonse on there from support if that helps.

    • Like 1
  5. On 10/18/2019 at 9:26 AM, gd44 said:

    Glad to see you are developing in Scotland, however, judging from the screenshots it is NOT an up-to-date representation of the airport in its current real-word state, like you mention in your post, in fact it’s a representation from nearly 18 months ago now.

     

    There has been extensive reconstruction work around the south east apron with new contact stands and taxiways and an additional apron and stands built to the south across the old runway - ‘Turnhouse Apron’. You only have to look at the airfield charts to see this.

     

    I’ll consider investing when you actually represent the airfield as it is at the moment.

     

    Gregg

    D5EADA9F-1CC8-4F30-BD22-DA6396E91584.jpeg



    I find your comment a bit harsh.  Airports are changing daily all over the world.  Do you expect developers to constantly monitor progress and keep there airports up to date to reflect real world operations.  If you do then that takes up development time for new airports and i imagine you would be among the first to complain about the lack of new products coming.  Developers are dammed if they do dammed if they dont.

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