Bought the PNG Pack 2 in Indonesia (six airstrips: AY;TP,IS,SP,BC,NA,GH
They looked appealing enough to buy, but they do not appear to be installed. I cannot see even one difference between a normal flight in this area, and these 'improved' strips.
Software says it is installed (Within FS) and shows the path.
Under 'Help', the app has four buttons: Sync Simulator, and Log/Scenery Config/User Guide
I closed FS, punched Sync Simulator, and reloaded the sim, no difference.
There is no 'contact support', or troubleshooting guide in the app.
There is no 'contact support' link to be found anywhere on the website 'orbxdirect.com' that I could see.
This forum seems to be the only way to - 'contact support' - albeit a crowd sourced one.
Hope this works...
Cheers