Sourdoughman

In my Orb history it says that I have 253 Orbs, 1st one bought Sept 22, 2022, last one bought April 9, 2023. At the top of my account it says 0. I don't know what happened. I was going to post a screen shot but this forum doesn't seem to be computer/customer friendly. Not a new customer, have been purchasing as early as 2017. Can they disappear and be gone that fast?