Whiskynovember

Hi there i can Understand Orbx not taking responsibility for a product bought from a different provider ( Microsoft Market Place ) i am on ( XBOX SERIES X ) after being on flight simulator from word go and unfortunately i can't remove the ( CGL FILE ) so i am stuck as it allows me to join , looks fantastic like all Orbx Scenery's then goes back and reboots the whole flightsim, i wish Orbx could help us as this issue isn't being address by ASOBO as i said we can look at nothing on the XBOXES, can anyone lead me in the direction of at least me asking Microsoft to address the issue they are selling a product thats not fit for purpose and not Orbx's Fault