Solo86 Posted March 2, 2017 Share Posted March 2, 2017 I was installing FTX LC Europe when it failed on download with the message "An unexpected error occurred.Please send OrbX staff the %LocalAppData%\Orbx\ftxc3.log". This has now occurred several times. I have attached the log. Can you tell me how to fix this please. ftxc3.log ftxc3.log Link to comment Share on other sites More sharing options...
Matthew Webb Posted March 2, 2017 Share Posted March 2, 2017 This is a known issue with the new multithreaded download capability which the team is working on. The following procedure should work around the issue: Go to Settings Under the Tools section, click on "Clear Temp" Under the General section, un-check (disable) the "Use multiple threads for downloads" Hit save Try again Cheers, Matt. Link to comment Share on other sites More sharing options...
Solo86 Posted March 3, 2017 Author Share Posted March 3, 2017 Thanks Matt that worked. Link to comment Share on other sites More sharing options...
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