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Zident RAS

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  1. On 2/17/2021 at 3:41 AM, Orbx said:

    We would like to provide you with an update on the recently released Microsoft World Update: United Kingdom, and how it affects our Orbx Landmarks London City Pack product. 

     

    The Microsoft update includes all new photogrammetry for central London, along with several dozen new custom models of landmarks, like London Eye and Buckingham Palace.

     

    What does that mean for our customers that have purchased and installed the Orbx Landmarks London City Pack product?

     

    In its current form, Landmarks London conflicts with the Microsoft update due to overlapping landmark buildings and our terraforming files. Thus, you will see duplicate buildings, as well as missing areas of photogrammetry buildings, among other inconsistencies.

     

    We are currently working on a separate pack which will be fully compatible with the Microsoft World Update: UK. This will be free for customers who have previously purchased the London City pack. 

     

    Once this pack is released (in a week or less in Orbx Central and possibly a little longer on the MS Marketplace as we are dependent on their approval queue), there will be two products: one for the non-UK update and one for the UK update. You will then be able to activate one or the other, depending on whether you have the UK update running or not. 

     

    In addition, we are planning a comprehensive content update in a few weeks’ time to add some exciting new landmarks to both packs.

     

    If purchasing the pack as a new customer, you will be able to choose either product, though both will be included in the same price, ie. you can get both, pay once, and decide which one you want to run.

     

    In the meantime, if you want to deactivate the Orbx London pack, you can do one of the following:

    • If installed via OrbxDirect, uninstall in Orbx Central; or
    • Uninstall inside MSFS from Profile>Content Manager (search for 'London")

     

    Please stay tuned to our forums and Twitter account for progress updates, and if you need help with any of this, please go to support.orbxdirect.com.

     

    Happy flying!

     

    The Orbx Team
     

    Thanks very much, once again, your customer support is to notch

     

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