[KBUR Autogen issue !]

On 6/25/2021 at 2:05 AM, Matteo Veneziani said:

No they do not, but there is just a couple of buildings close to the airport ( but them are hidden from other buildings, so they are not directly visible ) that are flat even if there is nothing that could make them flat, this i think it is the same bug it is happening at kbur but at kbur it is a lot more visible. 

It looks like this autogen problem can not be fixed in the near future, so I have made a request for refund. Hopefully Orbx will issue a refund to me soon.

[10-15fbs drop With Sydney update.]

15 hours ago, Frank Schnibben said:

Hi there, I have just found the cause (a last minute change to the Harbour Bridge). Will be fixed asap.

I have the same FSP drop problem on v1.1. The FSP is only 10 when fly close and over Sydney downtown area. Please fix it ASAP. Thanks a lot.

 

Steve

[KBUR Autogen issue !]

15 minutes ago, Matteo Veneziani said:

i do not know, KSBA it is not mine. 

Does KVNY (made by you, right?) has autogen issue as the one on KBUR?

[KBUR Autogen issue !]

42 minutes ago, Matteo Veneziani said:

Hi steve, we are still looking for a solution. Looks like im not able to fix it at the moment and we need the help of Asobo.

the fact it is when you are editing the airport the photogrammetry it is present, but when you go to compile it the photogrammetry around the airport goes away, i think its a bug in photogrammetry.

For the moment i suggest to use the airport without photogrammetry active.

 

regards

Thanks for the update. Why other airport such as KSBA do not have this problem?

[KBUR Autogen issue !]

On 6/6/2021 at 12:43 AM, Matteo Veneziani said:

Hi all,

 

i know the problem at Kbur, the product was released that was perfectly working without any issues. After a microsoft flight simulator update the product started to have this autogen issue without any logical reason, so i tried first to fix it by using the developer mode of microsoft flight simulator but without any results. I have also tried to ask directly to Asobo but again no answer was given. Meanwhile i was busy with other thing so i decide to take a pause and wait to see if with asobo updates the problem solve. Now that i am more freer i can take another look at this problem and try to fix it. Thanks for your patience and understanding.

Any update on the autogen issue?

 

Steve 

[KBUR Autogen issue !]

7 hours ago, Matteo Veneziani said:

Hi all,

 

i know the problem at Kbur, the product was released that was perfectly working without any issues. After a microsoft flight simulator update the product started to have this autogen issue without any logical reason, so i tried first to fix it by using the developer mode of microsoft flight simulator but without any results. I have also tried to ask directly to Asobo but again no answer was given. Meanwhile i was busy with other thing so i decide to take a pause and wait to see if with asobo updates the problem solve. Now that i am more freer i can take another look at this problem and try to fix it. Thanks for your patience and understanding.

Thank you very much for the update. I hope we can enjoy this wonderful scenery soon. 

[KBUR Autogen issue !]

1 minute ago, EasternT3 said:

You make a good point. I guess I’m a person who isn’t bothered with things like this autogen issue, but then I understand people like yourself who wants a near as perfect product. Hopefully Matteo can find a solution sooner rather then later.

Thank you for your understanding.

[KBUR Autogen issue !]

8 minutes ago, EasternT3 said:

Ah, I must have purchased KBUR after the issue was rectified. I knew from previous experiences that sometimes addon conflicts are a thing and it’s not always obvious what it is for example a airport in Europe could affect an Australian cityscape.

 

 

I get what you mean, everyone’s opinions of addons vary, I have spend most of my life on flight sims and remember back in FS9/FSX days where an airport would just be the airport and it would only be 10% of the quality we have now, now we get very high quality with interiors and the surroundings which is great, so for me personally this issue is negligible (I can’t even say I’ve noticed it) when you compare it to what we had 1-2 decades ago.

 

(Also a mute point, but just an FYI, the quote you replied to was me responding to the other Steve in the thread, not that it’s important but he said KBUR is a non-working product)

If you compare today’s addon airport with the one 20-30 years ago, of cause BURK is way better than the one 30 years ago even with some bugs. But this is not an apple to apple comparison. We should compare BURK with similar products of today such as Orbx KSBA.

[KBUR Autogen issue !]

2 minutes ago, Nick Cooper said:

 

Hello,

this is the latest update, less than one month ago.

As you acknowledged, the missing autogen was not a feature of the original product and appeared after one of the many updates to the simulator.

Matteo has already said that he has no solution at this stage.

He has also said that when there is, he will fix it.

In the meantime, I would ask you too to exercise a little more patience, as it seems that a solution is for now, not available.

I will draw Matteo's attention to this topic once again, on your behalf.

 

Thanks a lot. I hope Matteo can pay a bit more attention on this “missing autogen “ issue and get it resolved ASAP.

[KBUR Autogen issue !]

1 hour ago, EasternT3 said:

Saying it’s non working is incorrect and therefore saying he shouldn’t model for Orbx is out of line , can you land at the airport without it? Yes. Is the airport accurately modelled ? Yes. does this issue cause the airport to be completely unusable? No

 

He hasn’t...he answered the issue on January 10th. The answer obviously has not changed since then. Therefore he shouldn’t need to repeat himself. 
 

Im 99% Burbank is an Orbx product oppose to a 3rd party product sold through Orbx thus these forms are a way of getting support. Sorry nick if this is wrong but nick seems to be the face of support for MSFS/P3D product, it may seem that nick is a 3rd party but he’s not really as this seems to be his role acting as a support liaison between us and the developers who may not have time or want (for a better way of putting it) to trawl through forums

I’m not saying BURK is 100% not working, but it works not as good as advertised. Do you want to spend the money to buy a Lexus car but functioning as a Toyota car?

[KBUR Autogen issue !]

7 minutes ago, Nick Cooper said:

 

Thanks.

@Steve Li

 

You can see on the product page who is the developer of this airport.

The developer has answered your question here in this topic:

 

 

and there has been no forward progress since then.

I took a look at one of the areas' default version.

I see that there are some photogrammetry lorries added in one of the vehicle parks in the default but that at the same time, the other parking area

is simply blanked.

Even in the visible area, there are numerous vehicles that do not have 3D models on their footprints.

 

 

Customer's image

 

 

While this simulator is in development, customers will need to allow both the simulator and the third party developers some latitude,

while themselves exercising a degree of patience.

As mentioned by your fellow customer, the airport is by no means ruined by these small anomalies.

I am sure that Matteo will address this as soon as he is able to and in the meantime, I urge you to enjoy what you have now. 

 

 

 

 

It’s been 6 months since the last reply from the developer. I don’t think it will take that long for fixing this problem. By the way, if Orbx can provide me a refund, I’ll take it. But I don’t think Orbx will do it.

[KBUR Autogen issue !]

57 minutes ago, EasternT3 said:

Incorrect, we have a fully functional airport, so the objective of the product is met

 

Opinion will differ but from my point, we don’t. It be nice to know what’s happening with the issue but we are not owed it, we bought the product and if we are not happy with it then we can ask for a refund if it’s in line with Orbx’s refund policy 

 

We should be the few people on this thread. I’m sure thousands of copies have been sold and only a few are complaining. Thus you are incorrect speaking about the majority 

 

Are you sure it’s not a user end issue? My FPS is in the 30s, software reacts differently on different setups, for example you *could* have another addon interfering with Burbank

 

 

The low FPS was resolved on the update but a new issue- missing autogen- appeared with no solution yet.

[KBUR Autogen issue !]

54 minutes ago, EasternT3 said:

Incorrect, we have a fully functional airport, so the objective of the product is met

 

Opinion will differ but from my point, we don’t. It be nice to know what’s happening with the issue but we are not owed it, we bought the product and if we are not happy with it then we can ask for a refund if it’s in line with Orbx’s refund policy 

 

We should be the few people on this thread. I’m sure thousands of copies have been sold and only a few are complaining. Thus you are incorrect speaking about the majority 

 

Are you sure it’s not a user end issue? My FPS is in the 30s, software reacts differently on different setups, for example you *could* have another addon interfering with Burbank

 

 

There is no other addon interference with BURK since I have tried clean up the community folder with only this addon and the FPS was still horrible (<5).

[KBUR Autogen issue !]

On 1/10/2021 at 12:30 AM, Matteo Veneziani said:

Hello all,

 

i am aware of this issue. Looks like this is a bug of the sim with the new updates. With the older updates there was not this problem.

I have tried to fix this but without any result. I will ask to Asobo if they can take a look on what its happening. 

 

Regards

Have you get any feedback from Asobo regarding to the “missing autogen” issue? What is your plan on this product? Do nothing and totally give up or will work on a new version? Now, as a customer, we paid money for nothing. We have the right to know what will be going on for this product. We are very disappointed on this product from day one: (1)very low FPS and then (2)missing Autogen. If you think you can’t fix it please say so, then I’ll remove it from my FS2020 and not bother it anymore.

[KBUR - Wrong Runway]

I have the same issue:

(1) Wrong RWY, choose 26 but always positioned at RWY 33;

(2) All the photogrammetry buildings around KBUR disappeared.

 

When Orbx KBUR is removed, everything goes back to normal: RWY is correct and all photogrammetry buildings get back. Orbx, please fix those problems ASAP. Thanks.