mopperle Posted May 1, 2015 Share Posted May 1, 2015 FFS website is on the verge of dying ... Indeed either very slow or getting error 522, regradless which mirror Link to comment Share on other sites More sharing options...
z06z33 Posted May 1, 2015 Share Posted May 1, 2015 Lol I just bought S93 like two nights ago...oh well guess I'll use this sale to finish off my collection of all the Orbx North America airports. Link to comment Share on other sites More sharing options...
JoseCFII Posted May 1, 2015 Share Posted May 1, 2015 Indeed either very slow or getting error 522, regradless which mirror It didn't have a problem taking my money. Link to comment Share on other sites More sharing options...
FSMontie Posted May 1, 2015 Share Posted May 1, 2015 Bought three airports, downloads failed multiple time so far, will try again when things settles a bit. Thanks for the sales! Can not wait to try them out Link to comment Share on other sites More sharing options...
DesertPilot Posted May 1, 2015 Share Posted May 1, 2015 Please don't wait until 11:55pm on May 31st to make a purchase ..... Â Am assuming the deadline will be 11:59 PM on May 31st, Australia Eastern Time (GMT+10). That's, I think, 6:59 AMÂ May 31st California time. Will just make sure to wrap up my purchases by May 30th local time, to be safe. Link to comment Share on other sites More sharing options...
RichUK Posted May 1, 2015 Share Posted May 1, 2015 Lol I just bought S93 like two nights ago...oh well guess I'll use this sale to finish off my collection of all the Orbx North America airports.  Yeah..I purchased over $200 of scenery just last weekend  I just ordered another $150 worth. It'll finish downloading by May 31st I'm sure..LOL.  Edit : and thanks for the 37% Link to comment Share on other sites More sharing options...
VH-KDK Posted May 1, 2015 Share Posted May 1, 2015 It didn't have a problem taking my money. Sorry to hear that you are still having problems. This has happened to me when an ORBX region has come out. My download told me 32 hours so I gave up and went 2 days later and all was well. Yet others were getting the product in 15 minutes or so. I know the internet is very poor here in Australia compared with other parts of the world. Not trying to p*ss you off but just downloaded KMRY in 11 minutes. Good luck and just hang in there, I hope this problem for you rectifies itself when the initial rush dies down. Regards Martyn Link to comment Share on other sites More sharing options...
Roger Dodger Posted May 1, 2015 Share Posted May 1, 2015 With regard to the slow dowload speeds: "Always look on the bright side of life" (some of you know where that comes from) Meaning the good news about the slow downloads is there are an awful lot of people buying ORBX in the sale. More sales, more profits for them. More profits, more future airports and regions. Good grief I am starting to sound like Bruce (some of you know where that comes from) Regards, Roger Link to comment Share on other sites More sharing options...
jlsaghaa Posted May 1, 2015 Share Posted May 1, 2015 Well ruined ! But now rich of all scenery addon of ORBX world for my FSX SE ... so happy ! Â hope could profit of lot of them to p3d later ... Â JL Link to comment Share on other sites More sharing options...
cmitch81 Posted May 1, 2015 Share Posted May 1, 2015 Ditto, Ditto. I have been slowly accumulating. Now is the time for a plung! Thanks cmitch Link to comment Share on other sites More sharing options...
wombat Posted May 1, 2015 Share Posted May 1, 2015 It didn't have a problem taking my money.  all you guys that are having problems downloading, are you using IDM if not IMHO you should be, even with that it will be slow because everybody want what they want TODAY  get IDM from here (payware) https://www.internetdownloadmanager.com/download.html  $29.95 Link to comment Share on other sites More sharing options...
DesertPilot Posted May 1, 2015 Share Posted May 1, 2015 Just picked up four AU airports, was able to download a total of 1.7GB within 15 minutes. Â But one problem I had with FSS today, is I was repeatedly prompted to login (about 15 times) as I went through the purchase and then download process. Link to comment Share on other sites More sharing options...
Jocko Flocko Posted May 2, 2015 Share Posted May 2, 2015 Why pay for a download manager when there's an awesome one available as a plugin for FireFox for FREE? http://www.downthemall.net/ Link to comment Share on other sites More sharing options...
wombat Posted May 2, 2015 Share Posted May 2, 2015 because not everybody uses FF. Â also I had another look at the IDM site and there is a free trial for 30 days, why not give it a try and see if it any better than the FF plugin one. Â having said that it is good to know of other options but I do not use FF so I cannot comment on that plugin, if it works ok for you then stick with it. Link to comment Share on other sites More sharing options...
Stewart Hobson Posted May 2, 2015 Share Posted May 2, 2015 Three words: Free Download Manager.  *Free*  No muss, no fuss. All 6 of my downloads within 30 minutes. Will go back at the end of the month and finish off my last 4 Washington state airfields.  Stew Link to comment Share on other sites More sharing options...
jabble Posted May 2, 2015 Share Posted May 2, 2015 Or even Jdownloader which is also free! It's quite powerful with a lot of options, e.g. error logs to help track down problems, though has a bit more of a learning curve than FDM. Link to comment Share on other sites More sharing options...
STUARTH Posted May 2, 2015 Share Posted May 2, 2015 I don't know about slow download speed, I just get "waiting for site xxxx" whichever download link I try, eventually the browser window times out with the 522 error. I purchased FTX Global base (4.5gbyte!), but am just unable to download at all!!!! Surely FSS should have anticipated such server loads and catered for it. If they are happy to take your money one should be able to get the product! I am not using any download manager at present, would this actually make a difference when I am not even getting connected to the download site? Link to comment Share on other sites More sharing options...
Venturi Posted May 2, 2015 Share Posted May 2, 2015 I don't know about slow download speed, I just get "waiting for site xxxx" whichever download link I try, eventually the browser window times out with the 522 error. I purchased FTX Global base (4.5gbyte!), but am just unable to download at all!!!! Surely FSS should have anticipated such server loads and catered for it. If they are happy to take your money one should be able to get the product! I am not using any download manager at present, would this actually make a difference when I am not even getting connected to the download site? Flashget V3.7 its an accelerator and you wont lose the download if you drop out, it just reconnects at the same place again. Its worth a shot although under the current strain at FSS you may be better doing what I do and that's buying next week Link to comment Share on other sites More sharing options...
JoseCFII Posted May 2, 2015 Share Posted May 2, 2015 I'm extremely grateful for the FTX community, but sometimes it seems as if maybe, just maybe, the person giving the advise and consolation has no idea that the person making a valid complaint or observation, is a very experienced simmer and buyer of online add-ons. Â The issue with slow download using TheFlightsim Store is an OLD one. This has happened to many customers. Now there are more and more customers, with more and more free advertising of sales, and we wonder why the system can't hande the additional load. We conclude that what we need is a download manager. Really? Â Maybe, just maybe, TheFlightSim store needs to do something to fix this inconvinience to customers. Maybe? Link to comment Share on other sites More sharing options...
John Venema Posted May 2, 2015 Author Share Posted May 2, 2015 DJJose, you're beginning to spam this sale announcement topic with quite a few posts, so I'll ask you to please stop it. If you continue you'll receive a warning. Â As many people have already reported, a slow download speed is not the experience of everyone, with some people downloading GB's of data in just minutes. It may well be environmental to your ISP or where you are located in the world. If the problem was in fact widespread we would have a major revolt on our hands given how many products have been purchased in the last 24 hours. The fact that we don't suggests only very few people have connection and download issues. Â The advice to use a download manager is actually good advice; I am astonished by how many people are not using them for large downloads. If you don't have a DL manager then please install one before posting support issues about slow downloads. I use GetRight which allows up to 4 concurrent connections in the free version, supports resuming of lost connections and accelerates the overall download. Link to comment Share on other sites More sharing options...
daniel_schm Posted May 2, 2015 Share Posted May 2, 2015 6 mirrors for downloading FTX Global + Vector and none is working. Are there other sources to load over 10 Gb ? Just find updates on ORBX page but no full installer. Link to comment Share on other sites More sharing options...
John Venema Posted May 2, 2015 Author Share Posted May 2, 2015 I have just checked with Jay and Adrian and the FSS servers are all running 100% fine with plenty of capacity. If you experience issues please try rebooting your PC, clearing your browser cache and disabling any antivirus software you have running. Link to comment Share on other sites More sharing options...
JoseCFII Posted May 2, 2015 Share Posted May 2, 2015 DJJose, you're beginning to spam this sale announcement topic with quite a few posts, so I'll ask you to please stop it. If you continue you'll receive a warning. Â As many people have already reported, a slow download speed is not the experience of everyone, with some people downloading GB's of data in just minutes. It may well be environmental to your ISP or where you are located in the world. If the problem was in fact widespread we would have a major revolt on our hands given how many products have been purchased in the last 24 hours. The fact that we don't suggests only very few people have connection and download issues. Â The advice to use a download manager is actually good advice; I am astonished by how many people are not using them for large downloads. If you don't have a DL manager then please install one before posting support issues about slow downloads. I use GetRight which allows up to 4 concurrent connections in the free version, supports resuming of lost connections and accelerates the overall download. Thank you. Â I managed to successfully download the sceneries. No more complaining from me. Â Cheers! Link to comment Share on other sites More sharing options...
daniel_schm Posted May 2, 2015 Share Posted May 2, 2015 Doesn't work for me:  Error 522 Ray ID: 1e03ff79b60a1a9f • 2015-05-02 13:16:13 UTC Connection timed out  You Browser Working  Düsseldorf CloudFlare Working  flightsimstore-europe.co.uk Host Error No host is working ?!? If a host response, download should take 2-15 days for just 4,43 Gb. Normally i can download with 10 Mbit or more from FSS Servers. Link to comment Share on other sites More sharing options...
Stewart Hobson Posted May 2, 2015 Share Posted May 2, 2015 Or even Jdownloader which is also free! It's quite powerful with a lot of options, e.g. error logs to help track down problems, though has a bit more of a learning curve than FDM. I don't prefer a big learning curve when it comes to a downloader. I just want it to do its job. FDM is very intuitive in this regard. Link to comment Share on other sites More sharing options...
mopperle Posted May 2, 2015 Share Posted May 2, 2015 DJJose, you're beginning to spam this sale announcement topic with quite a few posts, so I'll ask you to please stop it. If you continue you'll receive a warning. Â As many people have already reported, a slow download speed is not the experience of everyone, with some people downloading GB's of data in just minutes. It may well be environmental to your ISP or where you are located in the world. If the problem was in fact widespread we would have a major revolt on our hands given how many products have been purchased in the last 24 hours. The fact that we don't suggests only very few people have connection and download issues. Â The advice to use a download manager is actually good advice; I am astonished by how many people are not using them for large downloads. If you don't have a DL manager then please install one before posting support issues about slow downloads. I use GetRight which allows up to 4 concurrent connections in the free version, supports resuming of lost connections and accelerates the overall download. Sorry John, but do you really think this is the right approach when customers complain about bad connections. Yes, due to this promotion, there is a high load, but others make similar promotions and do not have such problems. About downlaod manager: a really "good" advice ( I of course tried), when you got permanently time out errors. And yes I rebooted my machine (As every day ) and yes I cleared my browser cache, I even tried it from other machine with a different provider and going a different route. Link to comment Share on other sites More sharing options...
John Venema Posted May 2, 2015 Author Share Posted May 2, 2015 I'm not going to argue with you; we have checked our servers and they are performing optimally and download issues are only affecting a small number of customers. There is not much more we can do than that, sorry. Link to comment Share on other sites More sharing options...
DesertPilot Posted May 2, 2015 Share Posted May 2, 2015 Just picked up four AU airports, was able to download a total of 1.7GB within 15 minutes. Â But one problem I had with FSS today, is I was repeatedly prompted to login (about 15 times) as I went through the purchase and then download process. Â Just for the record, my repeated FSS login issue, turned out to an apparent browser cache issue. After I switched to a different browser, the problem went away. Â Link to comment Share on other sites More sharing options...
olli4740 Posted May 2, 2015 Share Posted May 2, 2015 I had three rounds of downloads for a total of seven titles (five products were in the 1 GB range, plus 3.7 GB NCA, plus PAHO): No disconnect, no timeout, 2 rounds at full ISP bandwidth, 1 round at half the rate. Can't complain. Link to comment Share on other sites More sharing options...
T-Bone Posted May 2, 2015 Share Posted May 2, 2015 I DL Global Base in about 2 hours when the sale started. I have since been trying to DL Vector about 8 different times since then with no luck. I have never needed a DL manager or program ever, and I have never had a problems ever downloading. With a brand new computer I am reluctant to install any programs I am unfamiliar with or don't feel I absolutely need. Anyway I caved and did go ahead with Get Right and after several attempts from the different servers I finally got one that worked, but I see it saying it might take 30-60 hours to DL (the number keeps changing) and after 6 hours now I only had 500MB of the 6G DL.   Anyway I had to pull the plug on this as I'm not going to let it sit here downloading for 3 days, and others in the house need the computer too. After pulling the plug I tried some of the other servers just to see and still get 552 errors or DL times that are days long. Anyway so much for using a DL program, I just hope it's not a nightmare for me to remove and doesn't leave any lingering effects on my computer as I don't think I will be keeping it.  BTW I'm not here to complain, I am THANKFUL for the sale on my bigger purchases here, and I'm just posting my experience. I guess I should wait until after the weekend and see how my luck is then, it's just I have more time on the weekend to install and test etc. Link to comment Share on other sites More sharing options...
daniel_schm Posted May 2, 2015 Share Posted May 2, 2015 download issues are only affecting a small number of customers. How does this small number gets their products? Try it now for 3 days without success.... Paid 130$ and no server will work for customers in Germany! Link to comment Share on other sites More sharing options...
DesertPilot Posted May 2, 2015 Share Posted May 2, 2015 I wonder if this has something to do with network latency, on the various legs (segments) on the particular Internet path between the FSS servers and the customer's router.  In other words, the FSS servers themselves could be just fine, but there might be congestion on some of those segments of the path.  Which might explain why I got mostly great download speeds over the past day between FSS and my location in the western US, but Germany users can't download...two different Internet paths.  | Update:  Just tried another download.  I got the 522 error...connection is fine between my browser and CloudFare in Los Angeles. But a connection timed out error between CloudFlare and aws.fss-cdn.com.  I am only mentioning this for FSS/Orbx tech support's info.  | To be clear, I very much appreciate those Orbx sales, it's great to see demand apparently is high--means more quality Orbx products in the future for us! Link to comment Share on other sites More sharing options...
hwh86 Posted May 2, 2015 Share Posted May 2, 2015 I bought four titles, what joy, methinks. Ten and a half hours later, half past midnight the last one was firmly ensconced on my hard drive. Why oh why do we have to suffer such slow download speeds (6 to 600 KB/sec) in 2015. Link to comment Share on other sites More sharing options...
ukv3375 Posted May 3, 2015 Share Posted May 3, 2015 I bought FTX Global, Vector and LC Europe last month - at full price so am not as happy as your other respondents.....would ORBX like to give me a sweetener, like Trees HD for free? Cheers Link to comment Share on other sites More sharing options...
newmanix Posted May 3, 2015 Share Posted May 3, 2015 I bought FTX Global, Vector and LC Europe last month - at full price so am not as happy as your other respondents.....would ORBX like to give me a sweetener, like Trees HD for free? Cheers If they do that for you they will have to do that for about a thousand other people... That's the nature of sales... Link to comment Share on other sites More sharing options...
ukv3375 Posted May 3, 2015 Share Posted May 3, 2015 Then there would be a thousand more happy people instead of a thousand slightly narked people! Sigh. Link to comment Share on other sites More sharing options...
hwh86 Posted May 3, 2015 Share Posted May 3, 2015 I bought FTX Global, Vector and LC Europe last month - at full price so am not as happy as your other respondents.....would ORBX like to give me a sweetener, like Trees HD for free? Cheers If you win the next screen shot competition you get whatever you chose as a prize. Good luck. Link to comment Share on other sites More sharing options...
Venturi Posted May 3, 2015 Share Posted May 3, 2015 Then there would be a thousand more happy people instead of a thousand slightly narked people! Sigh. I would have thought a descreet message to ORBX staff with your request would be the better option. You dont really expect them to come here an declare ORBX trees free..just sayin Link to comment Share on other sites More sharing options...
hwh86 Posted May 3, 2015 Share Posted May 3, 2015 I would have thought a descreet message to ORBX staff with your request would be the better option. You dont really expect them to come here an declare ORBX trees free..just sayin Better still...a direct, polite e-mail to Flight Sim Store Sales Support might just work, less public, more tactful. Link to comment Share on other sites More sharing options...
Matt_B_1978 Posted May 3, 2015 Share Posted May 3, 2015 Hello everyone, Orbx and FSS are having a 37% off sale for the month of May only, on *all* pre-2015 releases and even some recent titles like Blue Canyon, Cle Elum etc. This includes NCA, Norway, FTX Global, Vector and openLC EU. Enjoy! Â How about making it 73% off instead of 37% off? Link to comment Share on other sites More sharing options...
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