THibben Posted February 2, 2013 Share Posted February 2, 2013 Just purchased EGHR Order# 199389. When I try to download I get a message that the site can't be found. I have turned off my Norton Anti Virus S/W. Thomas Hibben THibben@prodigy.net Link to comment Share on other sites More sharing options...
Paul Webster Posted February 2, 2013 Share Posted February 2, 2013 Hi Thomas, If i remember correctly you should be able to select different mirrors/locations to download from, try a different location. can you also tell us which location is not working for you? Thanks Paul Link to comment Share on other sites More sharing options...
THibben Posted February 2, 2013 Author Share Posted February 2, 2013 Hi Paul, I was not given an option for site selection. I was directed to the store, opened my account and selected the order. This brought up a view with a download tab. Beneath it was a panel with "open", "save" or "Cancel". Select the download tab and nothing will download. Thanks, Tom Link to comment Share on other sites More sharing options...
Andrew 737 Posted February 2, 2013 Share Posted February 2, 2013 There is something wrong at FS Store - I purchased Stapleford an hour ago and when I click the download link I get a page that says file not found!!! ( Link to comment Share on other sites More sharing options...
rogera Posted February 2, 2013 Share Posted February 2, 2013 Same here. I have created a report at the flightsim store forum. The file to download is stated as - 613Bytes hence there is no option to choose an alternative download option! Link to comment Share on other sites More sharing options...
Paul Webster Posted February 2, 2013 Share Posted February 2, 2013 I can't fix it but i have emailed somebody who can get it sorted. Paul Link to comment Share on other sites More sharing options...
Andrew 737 Posted February 2, 2013 Share Posted February 2, 2013 Thank you Paul - I will try tommorow Link to comment Share on other sites More sharing options...
rogera Posted February 2, 2013 Share Posted February 2, 2013 Thanks for your positive reply, Paul. I appreciate such good customer support Link to comment Share on other sites More sharing options...
rogera Posted February 2, 2013 Share Posted February 2, 2013 I see I can't edit my previous post but the airport I tried to download was EGSG Stapleford Link to comment Share on other sites More sharing options...
Jay Kae Posted February 2, 2013 Share Posted February 2, 2013 Link to comment Share on other sites More sharing options...
THibben Posted February 3, 2013 Author Share Posted February 3, 2013 Jay Kae, Thanks for the support. EGHR downloaded and installed. Tom Hibben Link to comment Share on other sites More sharing options...
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