TomAce Posted October 30, 2021 Share Posted October 30, 2021 (edited) Hi Landed at ENTO this evening and there is no ground crew and not possible to call ground services like baggage and power cart. Only static equipment on the ground. Edited October 30, 2021 by TomAce Link to comment Share on other sites More sharing options...
EasternT3 Posted October 30, 2021 Share Posted October 30, 2021 Are you trying to get the services through the ATC menu? I get all the services but then I get them a different way Link to comment Share on other sites More sharing options...
TomAce Posted October 31, 2021 Author Share Posted October 31, 2021 10 hours ago, EasternT3 said: Are you trying to get the services through the ATC menu? I get all the services but then I get them a different way ATC and also through the Pushback mod. Link to comment Share on other sites More sharing options...
EasternT3 Posted October 31, 2021 Share Posted October 31, 2021 1 hour ago, TomAce said: ATC and also through the Pushback mod. Interesting because I get all the services through the mod Link to comment Share on other sites More sharing options...
TomAce Posted October 31, 2021 Author Share Posted October 31, 2021 47 minutes ago, EasternT3 said: Interesting because I get all the services through the mod I'm about to start a flight from ENTO - EGKK. Will have another go in a few minutes. Link to comment Share on other sites More sharing options...
TomAce Posted October 31, 2021 Author Share Posted October 31, 2021 1 hour ago, EasternT3 said: Interesting because I get all the services through the mod Nah, still not getting ground service at gate 1. Can see a ground crew walking around the plane though Link to comment Share on other sites More sharing options...
EasternT3 Posted October 31, 2021 Share Posted October 31, 2021 23 minutes ago, TomAce said: Nah, still not getting ground service at gate 1. Can see a ground crew walking around the plane though Sorry, I'm not sure then, last time I flew to ENTO it was all fine although that was pre-SU6, so whether that has changed anything Link to comment Share on other sites More sharing options...
TomAce Posted October 31, 2021 Author Share Posted October 31, 2021 2 minutes ago, EasternT3 said: Sorry, I'm not sure then, last time I flew to ENTO it was all fine although that was pre-SU6, so whether that has changed anything Found the ATIS is not working either. Would appreciate if someone from Orbx can check this one as well. Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted October 31, 2021 Share Posted October 31, 2021 Hi You could first please try the process in the below topic. You could also submit a ticket using the below link. https://support.orbxdirect.com/hc/en-us/requests/new 1 Link to comment Share on other sites More sharing options...
John Burgess Posted November 2, 2021 Share Posted November 2, 2021 On 10/31/2021 at 11:53 AM, TomAce said: Would appreciate if someone from Orbx can check this one as well. Hi there. I can confirm what you are seeing. I know that in testing some were getting atis, some not and suspect that was never resolved. Since then I think we've found that the name of the atis in the 'afcad' file has to be the same as the airport designator (ENTO) so maybe that's the problem there. Not sure what's happening with GSE. As far as I know the gates are designated as Ramp GA Large which usually allows the full array of Ground services to be available. I tried in the airbus and can confirm that they aren't. I seem to remember that during testing they were there but my memory ain't what it used to be! I'm not using any mods. All the best, John 1 Link to comment Share on other sites More sharing options...
TomAce Posted November 2, 2021 Author Share Posted November 2, 2021 2 hours ago, John Burgess said: Hi there. I can confirm what you are seeing. I know that in testing some were getting atis, some not and suspect that was never resolved. Since then I think we've found that the name of the atis in the 'afcad' file has to be the same as the airport designator (ENTO) so maybe that's the problem there. Not sure what's happening with GSE. As far as I know the gates are designated as Ramp GA Large which usually allows the full array of Ground services to be available. I tried in the airbus and can confirm that they aren't. I seem to remember that during testing they were there but my memory ain't what it used to be! I'm not using any mods. All the best, John Thanks for taking your time to check this. I’ve been really busy lately so haven’t had time to make a ticket for this one. Will you forward this problem to developer or is a ticket needed to address the issues? Link to comment Share on other sites More sharing options...
Finni Hansen Posted November 2, 2021 Share Posted November 2, 2021 Hi TomAce! Does calling a fuel truck and pushback work? Also, would you mind trying this in the default A320 as well? -- Finn Link to comment Share on other sites More sharing options...
TomAce Posted November 3, 2021 Author Share Posted November 3, 2021 (edited) 9 hours ago, Finni Hansen said: Hi TomAce! Does calling a fuel truck and pushback work? Also, would you mind trying this in the default A320 as well? -- Finn Pushback works, but not sure about the fuel truck. Can check this next time. I actually don’t fly A320. I fly the CRJ (Aerosoft) only when it comes to airliners. Edited November 3, 2021 by TomAce Link to comment Share on other sites More sharing options...
John Burgess Posted November 3, 2021 Share Posted November 3, 2021 9 hours ago, Finni Hansen said: Does calling a fuel truck and pushback work? Hi Finn, I just tested this and, yes, these two work with the A320. I finally dug out our old testing reports and suspect the absence of the rest of the GSE was by intent (conflicts with the extensive array of static GSE) proving once and for all what I said earlier - my memory ain't what it used to be! Apologies for not checking the details earlier. So apart from the missing atis things seem to still be as intended. All the best, John 1 1 Link to comment Share on other sites More sharing options...
Finni Hansen Posted November 4, 2021 Share Posted November 4, 2021 @TomAce I expected the cause to be that the CRJ is in-fact a smaller aircraft than the A320. It was not available when testing happened, so I need to add some entries in the service file for smaller jets! @John Burgess You are correct sir! Considering the amount of custom GSE's I added, and the clunky behaviour of the in-sim GSE, I opted to only include pushback and fuel truck to avoid clipping into my GSE statics.. -- Finn 1 1 Link to comment Share on other sites More sharing options...
TomAce Posted November 23, 2021 Author Share Posted November 23, 2021 On 11/4/2021 at 5:54 AM, Finni Hansen said: @TomAce I expected the cause to be that the CRJ is in-fact a smaller aircraft than the A320. It was not available when testing happened, so I need to add some entries in the service file for smaller jets! @John Burgess You are correct sir! Considering the amount of custom GSE's I added, and the clunky behaviour of the in-sim GSE, I opted to only include pushback and fuel truck to avoid clipping into my GSE statics.. -- Finn Believe you are correct @Finni Hansen. Landed again at Torp with in-game ATC and he sent me to GA apron with my CRJ 900. Would love to get this fixed. Link to comment Share on other sites More sharing options...
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