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KSBA buildings missing


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I've just searched the OneStore game folder and I can see the three Orbx products bought so far in game (London City Pack, London City Airport, and Orcas Island) as well as KSBA showing as a Community purchase. The bulk of the folders in there are either Asobo or Microsoft or start "fs-base..." 

 

Only other exceptional folders in there are:

 

Aerosoft St Tropez (added before KSBA problems)

bf-pgg *

bf-texture-synth-lib *

BT Kitfox (added before KSBA problems)

Carenado M20 (added before KSBA problems)

Creative Mesh Johnson Creek (added a few days back, and is fine)

pc-fs-base-bigfiles 

 

Do any of the above look suspect?

* I have no idea what these two are, but they look like generic game scenery/building folders as does that last bigfiles folder

 

This is what KSBA looks like in the Content Manager (filtered for Orbx)1853692670_MicrosoftFlightSimulator10_01_202112_18_17.thumb.png.21125720f5f38c96bfc9fcdf0736ea58.png

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Are those bright flood light lamp posts "supposed" to be missing? 

 

I'm pretty sure that I also noticed that back when I had the buildings, though it wasn't a big deal as I rarely fly at night. 

 

Cheers and thanks again for all your help. It's much appreciated.

Microsoft Flight Simulator 10_01_2021 13_19_36.png

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May I suggest that you completely remove that modelLib.BGL from the addon's folder to a safe place.

Make sure you Clear temp and remove any backup copy.

Reboot PC

Then run the Verify Files for KBUR. Logically Orbx Central should see you are missing the ModelLib.BGL and download a new one.

Worth a try

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Sorry Jon

I didn't see your post

 

I was reading this

 

https://forums.flightsimulator.com/t/scenery-creators-please-move-or-rename-your-modellib-bgl/307563

 

From the text:

"May be you got me wrong!?
Because I tried it with two airports and it is working.
Changing the “modelLib.BGL” name to e.g. LOWK_modelLib.BGL in the layout.json file and then
changing the name in the scenery/global/scenery folder also to LOWK_modelLib.BGL made the two airports showing up correctly.

Scott"

 

If Jon proposal doesn't work I think we could try KSBA_modelLib.BGL not as I put it up, sorry

 

Cheers

Carlos

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OK - latest test results as per suggestions.

 

The first test was removing the modelLib.BGL file, and any back-ups on the PC (I saved it to a USB drive).

I rebooted then ran Orbx Central which, when verifying KSBA, did detect the missing BGL and re-installed it, just as Jon had predicted it would.

I checked it was inserted in the right folder (it was), before launching the game. No luck.

 

Next was changing the BGL file name as Carlos had suggested to KSBA_modelLib.BGL - again no luck when rebooting and re-launching.

 

No buildings, but at least the snow capped hills looked nice... :)

Microsoft Flight Simulator 11_01_2021 10_45_23.png

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Gents,

 

If no one has any more ideas on this do you think it is worth my while deleting the scenery altogether, using Orbx Central, then installing afresh via the MS Market Place?

 

I've no idea if it would work, but all my other Market Place bought scenery (in MSFS) is working just fine?

 

Nick

 

PS - Or do I just find another South California centre of operations?

 

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  • 2 weeks later...

The only thing not tried so far is to Sync Simulator in Orbx Central/settings/help

I mention this as I recently suggested this in another sim where there were no buildings showing at the airport. The customer did that and buildings reappeared.

Worth a try as all else has failed and I too have really exhausted the possible remedies./

 

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Thank you for the suggestion Jon - I did try that just now. Even rebooting the PC as well as the game. But my hopes were dashed. No change.

 

Do Orbx have a refund/return policy for this seemingly insoluble KSBA issue? Happy to then buy again through the in-game store, just to test if that works. 

 

FWIW I bought the rather nice Sydney scenery yesterday, for Australia Day, and no issues there at all.

 

Cheers

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Hi Nick,

 

Thank you again for your time and effort.  The refund is now being processed.

 

I have manually deleted the Orbx-KSBA file from the Community folder (it had already disappeared from Orbx Central, so I couldn't uninstall from there), and also deleted the relevant KSBA line in that content.xml file that we explored earlier.

 

Are there any other Orbx related files that I need to amend or delete, to leave a clean system, ready for a reinstall from within the game?

 

Cheers,

Nick S

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It no longer appears under My Products (for MSFS). Only SoFly is visible with a green tick. Plenty of products under the X-Plane tab.

 

I thought someone had removed it at your server end, which is why I just removed the folder/file as above...  There was no way to run the uninstaller in Orbx Central.

 

I ran the game just now and checked to see and can confirm that it is the default MSFS scenery there, rather than the flat Orbx (without buildings) scenery.

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OK - Mind you it was there before, because when we were testing stuff I used the "Verify Files" button (after removing the bgl that you identified), in order to force a new download of that file. I was surprised not to be able to uninstall from here, but assumed that part of the refund process included inhibiting the software somehow from My Products. Which made sense.  

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Dear all,

 

Just a quick note to confirm that the credit for KSBA bought from Orbc Central was safely received. Thank you.

 

As promised I bought it again, this time via the in game store, and there it was, buildings and all.

 

Very happy to have it back, but strange we couldn't ever crack the "Case of the Missing Buildings"

 

PS - it always looked good at dusk, so here's a quick shot.

Microsoft Flight Simulator 30_01_2021 16_26_23.png

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Indeed, Jon and thank you too.

 

When scanning back through this long thread I couldn't help noticing that the only thing that worked (uninstalling from Orbx Central and reinstalling via MSFS game) was something that I had first suggested back on the 4th of January. So maybe something to add as a last resort tactic when other things have failed?

 

Cheers,

Nick

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