Cowboy10uk1 Posted July 19, 2021 Share Posted July 19, 2021 Any update. Still wait8ng to make a large purchase of scenery and I’m unable to as the PayPal window won’t open. used to work without issues. I can’t believe this has been going on for months without any headway. This must have cost Orbx 1000s in lost revenue. hell my purchase only I want to do is over 600. Link to comment Share on other sites More sharing options...
AnkH Posted July 24, 2021 Share Posted July 24, 2021 Same here, since some days, I can not purchase anything due to this issue... Link to comment Share on other sites More sharing options...
AnkH Posted July 25, 2021 Share Posted July 25, 2021 Really surprising that there is no feedback here, obviously Orbx no longer needs money from longtime customers. Bummer... Link to comment Share on other sites More sharing options...
John Dow Posted July 25, 2021 Share Posted July 25, 2021 If Paypal won't work why not just use a card? Legitimate refund claims are as safe as with Paypal... Link to comment Share on other sites More sharing options...
wombat Posted July 27, 2021 Share Posted July 27, 2021 don't use a credit card, go to your bank and get a debit card and put the money on the card that you want to spend and leave a little money on the card to keep it open, then for your next purchase put more money on the card and purchase from Orbx, that's what i do, no need for PayPal, although I do prefer to pay with PayPal when ever I can. 1 Link to comment Share on other sites More sharing options...
wain71 Posted July 28, 2021 Share Posted July 28, 2021 only issue I ever had with Paypal was when I was trying to order for different sims at the same time but that may be my fault as it could be designed like that... Link to comment Share on other sites More sharing options...
Steve Raycraft Posted July 28, 2021 Share Posted July 28, 2021 Thank you for the feedback for the issue purchasing and thank you @Surtur for finding a temporary workaround for this issue. I understand purchasing one at a time is tedious and we definitely don't want it to be difficult to purchase your addons. Our Technical is aware of and is currently researching the issue. I'll let you know once I have more information about the situation. Thank you for your patience. 1 Link to comment Share on other sites More sharing options...
makapala Posted July 29, 2021 Share Posted July 29, 2021 (edited) I raised this in the Spring. Ticket's still open. One at a time doesnt work for me. Having to purchase via the website only using cc. After I do this, my files still appear in Orbx Direct Edited July 29, 2021 by makapala Link to comment Share on other sites More sharing options...
Seth Anton Posted August 6, 2021 Share Posted August 6, 2021 Having also the same issue. As i am from Europe its not a great option to buy one item at a time ( PayPal extra charges currency etc) 1 Link to comment Share on other sites More sharing options...
happytraveller Posted September 17, 2021 Share Posted September 17, 2021 Just tried to purchase Stockholm Bromma via Orbx Central....got the same error when trying to pay with Paypal. Only got 1 item in the cart but still cannot pay using Paypal. Frustrating as I was hoping to try out Bromma tonight. Jerry Link to comment Share on other sites More sharing options...
letsgo Posted September 27, 2021 Share Posted September 27, 2021 This is really disappointing....I am trying to purchase some of the bundles, but I am having the same issue. Screw it, I'll save my money. 1 Link to comment Share on other sites More sharing options...
wain71 Posted September 27, 2021 Share Posted September 27, 2021 just used Paypal okay, it was a little slow to respond......only time I had an issue was when I was trying to by MSFS & XP at the same time... Link to comment Share on other sites More sharing options...
YSSY Posted October 2, 2021 Share Posted October 2, 2021 Well, it's clear Orbx have no intention of remediating this issue. I am running v4.1.40, and the issue remains. The number of products in the cart is irrelevant. Whether I try a single product or a number of products in the cart, selection of the Paypal button has no effect. The Paypal login window simply does not open. It would seem the coding to connect Orbx central to Paypal is simply flawed. The worst part of this situation is the inaction from Orbx. Link to comment Share on other sites More sharing options...
Johnnyaardvark Posted October 22, 2021 Share Posted October 22, 2021 Just had the same issue (paypal window opens and immediately closes) trying to buy a bundle - did this last week with no issues. Cannot currently purchase anything and intend to use paypal only so I know what what I'm paying. Can this please be looked into/fixed? Steve Link to comment Share on other sites More sharing options...
captaingimp Posted November 23, 2021 Share Posted November 23, 2021 Still no resolution for this other than buying individually? One of the benefits to paying with paypal is the 4 months interest free offer for purchases over £100, not sure if this is a UK only offer, but its annoying to not be able to utilise it for big Orbx purchases during sales. Could there not be a work around implemented on the website (which i noticed doesnt even have paypal as a payment option), as its obviously not an easy fix on Central for this to still be a problem all this time on. 1 Link to comment Share on other sites More sharing options...
MtheHell Posted November 23, 2021 Share Posted November 23, 2021 Today it's the first time I have the same problem with the Fast Lane (PayPal) Payment in the Orbx Central. The PayPal-Window opens and shortly after loading it's closed without any action following. I had once a simmilar problem, but shortly after that the Central was updated and payment worked again (must be last year when that happend). Concerning the other payment option: In Germany most of our "normal" cash cards/bank account cards work as debit cards (with Maestro, GiroCard and/or paysafe Logo), but they can't be used for online payments like debit cards in the UK. We don't have a CVV/CVC number for debit cards and the card number doesnt' t follow the credit card logic (XXXX/XXXXX is the scheme of the number) Debit Cards in Germany are only used instead of cash in "personal contact". Credit cards on the other hand aren't that much widespreaded and common, because you don't really need one in your daily life and often they aren't free of charge. So many Germans use PayPal or Amazon for online transactions or some transaction services like klarna, sofortüberweisung a.o. PayPal is therefore essential especially for the German market, so I really would appreciate this working again. Thank you! 1 Link to comment Share on other sites More sharing options...
John Dow Posted November 23, 2021 Share Posted November 23, 2021 I don't know about the nuts and bolts of the PayPal situation but there is a bit of history with them. Years ago PayPal blocked Orbx from accessing customer payments, it seems that someone in PayPal decided Orbx was possibly a dodgy business (!) and put a block on their accounts. Took weeks or months to resolve. So who knows why the Paypal button is misbehaving? My money is on it being a problem originating in PayPal and outside the control of Orbx. But like I said, I have no actual knowledge of the situation. 1 Link to comment Share on other sites More sharing options...
piotre Posted November 26, 2021 Share Posted November 26, 2021 I have the same problem as of today. I was able to complete my purchase by CC, but the Paypal option was unresponsive. Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 26, 2021 Share Posted November 26, 2021 Hello, I think the problem is that the PayPal button can only deal with one transaction at once. Although it is inconvenient, doing them one by one appears to work. Link to comment Share on other sites More sharing options...
piotre Posted November 26, 2021 Share Posted November 26, 2021 (edited) Maybe, but that didn't use to be the case, as I was able to make multiple transactions via PayPal in the past. Also, I haven't received my order receipt by mail, although the products installed correctly. Cheers, Pietro Edited November 26, 2021 by piotre Link to comment Share on other sites More sharing options...
Nick Cooper Posted November 27, 2021 Share Posted November 27, 2021 Hello, I have brought this to the attention of the developers once again. Link to comment Share on other sites More sharing options...
NorskRoger Posted November 27, 2021 Share Posted November 27, 2021 Hello, I think Paypal worked for me. I've purchased the Monument Valley and have paid successfully using the inbuilt Paypal window. As Orbx took away my money I haven't been able to download a single byte for several days. With the traffic I think I'll be way into January before I can start to fill my new 8TB drive. So I was bored and have purchased the Washington scenery as well as the entire TE Great Britain. This time I've also tried to go through Paypal but the window shows briefly and dissappeared. I had to bring out my card and entered it and the scenery is now open for download. I think there's an amount limit for Paypal usage, I don't know what the limit is but I've paid.. "some" money to Orbx and haven't downloaded any software yet. I feel terribly stupid but I'll know from experience I have to sit the Christmas out to be able to download anything here. That's my bad. Link to comment Share on other sites More sharing options...
DavidGee Posted November 27, 2021 Share Posted November 27, 2021 Good evening, problem still persist at current time just FYI Link to comment Share on other sites More sharing options...
mikewhiskey Posted December 30, 2021 Share Posted December 30, 2021 (edited) On 11/26/2021 at 1:37 PM, Nick Cooper said: Hello, I think the problem is that the PayPal button can only deal with one transaction at once. Although it is inconvenient, doing them one by one appaears to work. Actually, I was able to purchase two products at a time. No more, but still better than having to purchase your products one by one. Thought it would be worth mentioning. Edited December 30, 2021 by mikewhiskey 1 Link to comment Share on other sites More sharing options...
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