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How do I find my account?


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Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached




Operating system:  



Issue: I have just purchased a MilViz aircraft from Orbx but di9d not receive a download link, so I need to access my Orbx account but cannot find how to do this.


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You will need to go to settings/Libraries and create a new Library in a location of your choosing, this is required for the installation of ObjectFlow , then it will be installed and use 7mb of space in that new folder, and everything will work properly. You do not need to use this folder for anything else, Orbx Central will then give you the choice to install your products to that folder or to the root simulator folder.

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Hi Doug,


I've created a new Library, where the old one was supposed to be, and that worked.

Now I have another problem (it never stops. does it!), when I try to update TrueEarth Great Britain South I get the dreaded 'Insufficient Space...'

Looking in that folder, I see that the previous version is there. Should I first delete that old version and THEN install the update? It gives me that option.

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