ChrisT Posted July 18, 2020 Share Posted July 18, 2020 The True Earth Libraries won't Install. I tried the work around described in TrueEarth - Known Issues and how to fix them (Verify option) but it did not help. What else can be done? Kind regards, Chris Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 18, 2020 Share Posted July 18, 2020 Hi Chris So please go to settings\downloader and clear the temp location. Then go to the location you designated for backups and delete it's folder. Then go to settings\help and run the sync simulator function. Then try reinstalling. Link to comment Share on other sites More sharing options...
Koffi Osei Posted July 19, 2020 Share Posted July 19, 2020 Did that help fix the issue? because am having the same issue Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 19, 2020 Share Posted July 19, 2020 Hello, try a search for FTX_EU_GBR_Libraries.txt. If your product is installed into P3D, it will be in Orbx\User documents\Versions When you find it, rename it to FTX_EU_GBR_Libraries.txt.off and see what Orbx Central does. Link to comment Share on other sites More sharing options...
ChrisT Posted July 19, 2020 Author Share Posted July 19, 2020 Hi, Thanks for the fast replies. Unfortunately non of the hints worked for me. I also tried a complete deletion and reinstall of Central but it didn't work. Any other idea how to solve this? Kind regards, Chris Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted July 19, 2020 Share Posted July 19, 2020 Hi Chris Do you have enough free hard drive space? Have you checked the settings\downloader function in Orbx Central and moved the temp folder to where there is plenty of hard drive space? Link to comment Share on other sites More sharing options...
ChrisT Posted July 19, 2020 Author Share Posted July 19, 2020 Hi Doug, Yes, I do have enough space (500Gb+). I anyways moved the temp Folder from c:\ drive to another drive and tried the verify option but it didn't help either. Eventually a problem with Central? Is there a best practise on how to delete it? I simply deleted all files / folders and regentries containing "Orbx". Any help is highly appreciated. Kind regards, Chris Link to comment Share on other sites More sharing options...
nb76 Posted July 20, 2020 Share Posted July 20, 2020 same problem for me, just purchased P3D5 and TE South, clean install London doesn't look right, as though it has the default autogen maybe, nothing reconisable, no skyscrapers, no canary wharf etc I only have the default libraries listed in Central, none of the suggested fixes resolved this, the text file listed does not exist thanks Link to comment Share on other sites More sharing options...
Smudger Posted July 20, 2020 Share Posted July 20, 2020 3 minutes ago, nb76 said: I only have the default libraries listed in Central Hello nb76, welcome to the forums. Have you installed the True Earth Great Britain Libraries they are also required. Link to comment Share on other sites More sharing options...
nb76 Posted July 20, 2020 Share Posted July 20, 2020 Hi Smudger Should they be listed in Orbx Central? I only see one entry for Orbx Libraries, no mention of TE GB Libraries And under regions, just the TrueEarth GB South is listed Link to comment Share on other sites More sharing options...
ChrisT Posted July 20, 2020 Author Share Posted July 20, 2020 1 hour ago, nb76 said: same problem for me, just purchased P3D5 and TE South, clean install London doesn't look right, as though it has the default autogen maybe, nothing reconisable, no skyscrapers, no canary wharf etc I only have the default libraries listed in Central, none of the suggested fixes resolved this, the text file listed does not exist thanks This sounds exactly like the problem, that I have. Link to comment Share on other sites More sharing options...
Smudger Posted July 20, 2020 Share Posted July 20, 2020 1 hour ago, nb76 said: no mention of TE GB Libraries I cannot locate where the TE GB Libraries are, all I can locate is an earlier post by Nick that seems to imply they came with TE GB South version 2. As you can see in My Products they are installed. TEGB Libraries are required by all of the products but will only be installed once. If a customer chooses to have only one part, then that part will have an extra 12GB over and above its own size, but if the same customer then decides to add one or both of the other parts, the size of the installation will rise only by the size of the part itself. I understand that an existing version of TEGB South will be removed by the installer and completely replaced by version 2 which is about 10GB smaller in itself than version 1. @Nick Cooper Link to comment Share on other sites More sharing options...
nb76 Posted July 20, 2020 Share Posted July 20, 2020 thanks, I don't see those entries in Central Link to comment Share on other sites More sharing options...
nb76 Posted July 20, 2020 Share Posted July 20, 2020 just a note that may be relevant, initially it gave me an error saying insufficient disk space, so I had to set the temp drive to a folder on D: but it installed ok, however this is a change from the default settings - not sure if the others have the same config in common? Link to comment Share on other sites More sharing options...
dcb Posted July 20, 2020 Share Posted July 20, 2020 I’m just finishing a re-install of P3dv5 tonight and have encountered the same problem with the TE GB Library. It is in my Orbx Libraries folder on a separate drive to P3d but is not listed nor installed by Central. The TE US Libraries, also in the same Libraries folder, were not listed but have been installed. I haven’t had this problem previously and am wondering whether it’s something specific to v 4.1.15 which loaded to my machine last week. I’m sure that v4.1.14 listed the two libraries, the US one I seem to recall was in the “other “ section of the product listing. Both loaded successfully using that. Any help would be appreciated. Thanks ps my disk space is fine. Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 21, 2020 Share Posted July 21, 2020 Hello, as things stand, the TEGB Libraries are no longer listed as a separate product. They are also sometimes installed as an add-on, in the Orbx Central Library, even if the rest of the product is installed into the simulator. To make Orbx Central add them to the simulator, try running Sync Simulator. Link to comment Share on other sites More sharing options...
nb76 Posted July 21, 2020 Share Posted July 21, 2020 Hi Nick Thanks for your help, doesn't seem to have made a difference - the Sync gave a message that it completed successfully Is there a better way to determine if the libraries are installed other than just flying over London? which for me just looks like the default autogen still Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 21, 2020 Share Posted July 21, 2020 Hello, if the libraries are installed into the simulator and working, they should have files and these scenery library entries. Link to comment Share on other sites More sharing options...
nb76 Posted July 21, 2020 Share Posted July 21, 2020 This is what I see, entries 1 and 2 are UK2000 Heathrow, but I only just installed that scenery Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 21, 2020 Share Posted July 21, 2020 Hello, I had this exact problem. My own solution was to On 7/19/2020 at 8:50 AM, Nick Cooper said: Hello, try a search for FTX_EU_GBR_Libraries.txt. If your product is installed into P3D, it will be in Orbx\User documents\Versions When you find it, rename it to FTX_EU_GBR_Libraries.txt.off and see what Orbx Central does. and run Verify files for TEGB South. Link to comment Share on other sites More sharing options...
nb76 Posted July 21, 2020 Share Posted July 21, 2020 I did check for this file yesterday after seeing your post and ran the verify files for TE GBS TE is installed into the P3D folder, no sign of this txt file in there, no sign of it across all drives in my PC Just ran verify files again, which completed successfully, but no improvement Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 21, 2020 Share Posted July 21, 2020 Perhaps you need to convince Orbx Central that there are no TEGB products at all. You can do this by renaming the TEGB version text files as well. It should then show them all as not installed and if you click on install, it should start by installing the libraries. When it reached the TEGB product, it will check all the files and then show it as installed. Link to comment Share on other sites More sharing options...
nb76 Posted July 21, 2020 Share Posted July 21, 2020 renamed the TEGB text file, restarted Central and selected install Completed very quickly, and re-created that file, but no improvement I'm happy to remove everything and try from scratch, but equally to continue troubleshooting if there's a wider benefit for others who may get this issue Link to comment Share on other sites More sharing options...
nb76 Posted July 21, 2020 Share Posted July 21, 2020 new install of windows, latest p3d5 installer, then Orbx central and TE GB - exactly the same problem Link to comment Share on other sites More sharing options...
Smudger Posted July 21, 2020 Share Posted July 21, 2020 54 minutes ago, nb76 said: exactly the same problem Did you do a completely freshh download and install with Central, or could that have been via a backup of your original download and install ? If you do have a backup, follow Nick's post above to remove trace of TE GB South, then move the backup out of it's folder, BEFORE starting Central then do a fresh install. Link to comment Share on other sites More sharing options...
nb76 Posted July 21, 2020 Share Posted July 21, 2020 yeah complete fresh download, took 45mins or so Link to comment Share on other sites More sharing options...
Richard Lincoln Posted July 25, 2020 Share Posted July 25, 2020 This has now been Resolved via Ticket Portal Link to comment Share on other sites More sharing options...
ChrisT Posted July 25, 2020 Author Share Posted July 25, 2020 10 hours ago, Richard Lincoln said: This has now been Resolved via Ticket Portal Hi Richard, Can you give me an advice how to resolve this issue? It still exists for me. Thank you, Chris Link to comment Share on other sites More sharing options...
Nick Cooper Posted July 25, 2020 Share Posted July 25, 2020 Hello Chris, as far as I am aware the problem with the TEGB Libraires is solved. What is your "issue" please? Link to comment Share on other sites More sharing options...
nb76 Posted July 26, 2020 Share Posted July 26, 2020 This could be my fault, I hijacked Chris's thread because we had the same issue, and I ended up raising a support ticket - referring to this thread - I guess it could be considered "resolved" for me, but the issue of the scenery/libraries not installing correctly wasn't fixed Link to comment Share on other sites More sharing options...
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