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True Earth Florida Install Freezing

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I read the manual. I have 800+GB free keeps freezing my machine at 5-8gb downloaded. Any help or input would be great.



Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L.

  • Windows: %APPDATA%/Orbx/Central/central.log
  • macOS: ~/Library/Application Support/Orbx/Central/central.log
  • Linux: ~/.config/Orbx/Central/central.log

You can delete this box/quote once your log is attached




Operating system:  OSX

Simulator:  X Plane 11

Screenshot:  see attachments

Issue:  Install Freezing


Screen Shot 2020-04-28 at 12.12.48 AM.png

Screen Shot 2020-04-28 at 12.13.19 AM.png


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Hi @Anchor2020,


What location have you set the temporary path to in the Downloader settings and does that folder exist on a volume with enough free space?


When Orbx Central begins an installation, zip files are downloaded to the temporary folder (which you can set in the  'Downloader' settings) before being extracted to their final location. If this folder doesn't have enough free space it's possible it's stalled the installation process.



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Hi @Anchor2020,


The provided log file indicates that the temp directory is set to /var/folders/0n/nllpcrkx0tq1c360ls4x0pz40000gn/T/Orbx/temp.  This will be where files downloaded to before they are extracted to the /Volumes/Data volume.


Can you set the 'Temporary Location' in your Orbx Central Downloader settings to a folder on your 800GB volume to see if the issue persists?

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Hi @Anchor2020,


Your log file seems to  indicate that the the installation process hasn't completely frozen. You can see in the following log file entries that the the progress files are still converting just before central is restarted:

2020-04-29T03:23:57.457Z [INFO] [Saturn] - us-florida-hd-xp11: 12.00%  Downloaded: 2.74 GB / 43.06 GB (11.07 MB/s). Extracted: 634 / 106385. Converted: 482 / 13052.
2020-04-29T03:23:58.580Z [INFO] [Saturn] - us-florida-hd-xp11: 12.00%  Downloaded: 2.76 GB / 43.06 GB (10.54 MB/s). Extracted: 634 / 106385. Converted: 482 / 13052.
2020-04-29T03:23:59.035Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_US_Florida_TE_Orthos\textures\d440x8ae0x17.JPG successfully.
2020-04-29T03:23:59.035Z [INFO] [Saturn] - [INFO] Converting Custom Scenery\Orbx_C_US_Florida_TE_Orthos\textures\d820x8b70x17.JPG
2020-04-29T03:23:59.068Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_US_Florida_TE_Orthos\textures\d6c0x8af0x17.JPG successfully.
2020-04-29T03:23:59.069Z [INFO] [Saturn] - [INFO] Converting Custom Scenery\Orbx_C_US_Florida_TE_Orthos\textures\d540x8c00x17.JPG
2020-04-29T03:23:59.100Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_US_Florida_TE_Orthos\textures\d7a0x8dc0x17.JPG successfully.
2020-04-29T03:23:59.100Z [INFO] [Saturn] - [INFO] Converting Custom Scenery\Orbx_C_US_Florida_TE_Orthos\textures\d600x8ab0x17.JPG
2020-04-29T03:23:59.134Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_US_Florida_TE_Orthos\textures\d810x8b50x17.JPG successfully.
2020-04-29T03:23:59.134Z [INFO] [Saturn] - [INFO] Converting Custom Scenery\Orbx_C_US_Florida_TE_Orthos\textures\d200x8970x17.JPG
2020-04-29T03:23:59.177Z [INFO] [Saturn] - [SUCCESS] Converted Custom Scenery\Orbx_C_US_Florida_TE_Orthos\textures\d1c0x8b60x17.JPG successfully.
2020-04-29T03:23:59.177Z [INFO] [Saturn] - [INFO] Converting Custom Scenery\Orbx_C_US_Florida_TE_Orthos\textures\d1a0x8960x17.JPG
2020-04-29T03:23:59.704Z [INFO] [Saturn] - us-florida-hd-xp11: 13.00%  Downloaded: 2.77 GB / 43.06 GB (10.27 MB/s). Extracted: 634 / 106385. Converted: 487 / 13052.
2020-04-29T03:24:00.827Z [INFO] [Saturn] - us-florida-hd-xp11: 13.00%  Downloaded: 2.78 GB / 43.06 GB (10.11 MB/s). Extracted: 634 / 106385. Converted: 487 / 13052.


If left long enough the installation process should eventually complete. My suspicion for the freeze or slowness is a saturation of the the disk or CPU. The installation process is quite intensive and is performing a download, extraction and conversion of multiple files. You should be able to if this is the case by looking at the CPU tab in Activity Monitor to see if your disk active time or CPU utilization is close 100%.

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