rockliffe Posted April 15, 2020 Share Posted April 15, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Simulator: Screenshot: Issue: Link to comment Share on other sites More sharing options...
Josh Koz Posted April 16, 2020 Share Posted April 16, 2020 Hi @rockliffe, Can you provide a little more information on the issue you're encountering? For which products have you manually downloaded the scenery? What steps are you performing to install this scenery? What errors are you encountering? Link to comment Share on other sites More sharing options...
rockliffe Posted April 16, 2020 Author Share Posted April 16, 2020 Sorry Josh, I had originally posted the title, then realised I needed to add the information. I have since not hadt o to go out to the sim and sort it. I'll reply shorlty, thanks. Link to comment Share on other sites More sharing options...
rockliffe Posted April 16, 2020 Author Share Posted April 16, 2020 (edited) 7 hours ago, Josh Koz said: Hi @rockliffe, Can you provide a little more information on the issue you're encountering? For which products have you manually downloaded the scenery? What steps are you performing to install this scenery? What errors are you encountering? Hi Josh, here ya go:- Operating system: Windows 10 Simulator: P3DV4.5 Screenshot: Issue: I have manually downloaded and saved most of my Orbx sceneries which are saved on a drive of their own. I have the need to install some of them which I have not had installed for some time. eg, England, the Zip files are there when I access the folder in Windows, and show a long list of Compressed files, when I go to install via Orbx central and try to install from manually downloaded files, when I click to the folder, the folder shows empty. It then simply tries to redownload the entire scenery from Orbx Direct!! This is a real PITA as I have a slow internet connection and the thought of having to download loads of sceneries yet again, fills me with dread. Your help with be gratefully received Josh. Cheers. Edited April 16, 2020 by rockliffe Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted April 17, 2020 Share Posted April 17, 2020 Hi Howard If your backups were created using the previous app called FTX Central 3 then they are not compatible with the new app called Orbx Central. Link to comment Share on other sites More sharing options...
rockliffe Posted April 17, 2020 Author Share Posted April 17, 2020 18 hours ago, Doug Sawatzky said: Hi Howard If your backups were created using the previous app called FTX Central 3 then they are not compatible with the new app called Orbx Central. Wow, that seems crazy, surely. So are you saying I really need to redownload all my sceneries Doug? Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted April 18, 2020 Share Posted April 18, 2020 Sorry Howard, but yes, I would also recommend using the backup option in Orbx Central, I found it works amazing. Link to comment Share on other sites More sharing options...
rockliffe Posted April 18, 2020 Author Share Posted April 18, 2020 7 hours ago, Doug Sawatzky said: Sorry Howard, but yes, I would also recommend using the backup option in Orbx Central, I found it works amazing. Hi Doug, but this is the option I chose with all my sceneries previously. Link to comment Share on other sites More sharing options...
Nick Cooper Posted April 18, 2020 Share Posted April 18, 2020 Hello Howard, what is inside it? Link to comment Share on other sites More sharing options...
rockliffe Posted April 18, 2020 Author Share Posted April 18, 2020 (edited) 1 hour ago, Nick Cooper said: Hello Howard, what is inside it? In the folder Nick? When viewed in Windows, the usual array of Zip files are there, when I try to install from these files as a manually downloaded backup, from FTX Cental, there are no files to be seen and it then starts to download directly from the internet. Edited April 18, 2020 by rockliffe Link to comment Share on other sites More sharing options...
Doug Sawatzky Posted April 18, 2020 Share Posted April 18, 2020 Hi Howard My above image is of Orbx Central not FTX Central. Link to comment Share on other sites More sharing options...
Nick Cooper Posted April 18, 2020 Share Posted April 18, 2020 Howard> Yes, Orbx Central cannot deal with FTX Central files and will indeed download its own version instead. Link to comment Share on other sites More sharing options...
rockliffe Posted April 18, 2020 Author Share Posted April 18, 2020 OK, thanks fellas, appreciated. Link to comment Share on other sites More sharing options...
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