Ayush Posted January 24, 2020 Share Posted January 24, 2020 Quote Your Central log file provides us important information, please attach it to your support requests. You can find it at the following locations, or by pressing Control + Shift + L. Windows: %APPDATA%/Orbx/Central/central.log macOS: ~/Library/Application Support/Orbx/Central/central.log Linux: ~/.config/Orbx/Central/central.log You can delete this box/quote once your log is attached Operating system: Windows 10 Simulator: Prepar3d v4.5 Screenshot: ORBX Central in the menu bar Issue: Orbx central launches, normally and I can see that ORBX central is open as the central logo is in the task bar. However, when I click on the "preview screen" nothing happens, as if the program window doesn't exist. I try to actually go into central the main program window doesn't expand or open up. I've reinstalled multiple times, run as admin, I have a single monitor so there is no way orbx is launching on "another display". Any suggestions? I've reinstalled Prepar3d and I need to get all my scenery installed... please help! Link to comment Share on other sites More sharing options...
Nick Cooper Posted January 24, 2020 Share Posted January 24, 2020 Hello, is there an Orbx Central icon in the "show hidden icons box? Link to comment Share on other sites More sharing options...
Ayush Posted January 24, 2020 Author Share Posted January 24, 2020 Hi Nick, Thanks for the quick reply, I will check now. In the mean time if you want to watch this quick clip, it may better help you understand what is happening. Link to comment Share on other sites More sharing options...
Ayush Posted January 24, 2020 Author Share Posted January 24, 2020 Also yes the orbx logo is in the show hidden icons box! Link to comment Share on other sites More sharing options...
Nick Cooper Posted January 24, 2020 Share Posted January 24, 2020 Thanks. Can you try deleting C:\Users\your name\AppData\Roaming\Orbx\Central\central.json. That should reset the screen position and you may be able to see it. It will also reset all your preferences though, so you will have to reset them. Link to comment Share on other sites More sharing options...
Ayush Posted January 24, 2020 Author Share Posted January 24, 2020 Legend! That seems to have fixed it. Appreciate your help Nick. Have a good one! Link to comment Share on other sites More sharing options...
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