resolved Milviz Aircraft 407 helicopter installation

[Lonnie Carrington]

purchased milviz 407 along with two other files, "San Diego Intl", & "Charleston City".  Attempted to install with Orbx Central and results was "A communication error occurred when trying to perform this action",  for all three files.  Switched over to FTX Central 3 and installed "San Diego Intl", & "Charleston City", with no problem.  Milviz 407 will not install and cannot locate a zip file. When doing a manual download, I only receive a Adobe file , " Aircraft Manual", in which Adobe Acrobat Reader cannot open. FTX Central cannot find a file. 

 

What is the answer to this problem.

Thanks to any one who can help.

 

Lonnie Carrington

[Doug Sawatzky]

Hi Lonnie, welcome to the forums

 

The Milviz products cannot be installed using FTX Central 3.

 

For the "A communication error occurred when trying to perform this action" issue, please ensure you have the system requirements installed as per the user guide found at settings/help/user guide within Orbx Central, and listed below.

 

 

System Requirements

Windows

Windows 7 SP1+, Windows 8.1 and Windows 10 are supported. The following components need to be installed for Central to function correctly:

 

• Visual C++ Redistributable for Visual Studio 2015 (x64)

  • https://www.microsoft.com/en-au/download/details.aspx?id=48145

• Microsoft Visual C++ 2015 Redistributable Update 3 RC

  • https://www.microsoft.com/en-us/download/details.aspx?id=52685

• Visual C++ Redistributable for Visual Studio 2013 (x64)

  • https://www.microsoft.com/en-us/download/details.aspx?id=40784

 

Additional Requirements for Windows 7 and 8

• Windows Update KB2533623

  • https://support.microsoft.com/en-us/help/2533623/microsoft-security-advisory-insecure-library-loading-could-allow-remot

• Update for Universal C Runtime in Windows

  • https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

macOS

macOS High Sierra (10.13) or later is required.

Linux

Compatibility may vary from distro to distro. Orbx Central uses .NET Core 3 and exact requirements for Linux compatibility can be found below:

https://github.com/dotnet/core/blob/master/release-notes/3.0/3.0-supported-os.md#linux

[Lonnie Carrington]

I found the fix.  Was using  FTX Central 3, to process the installation, should have been FTX Central 4.  Installed Milviz 407, with no issues.

 

Lonnie Carrington